Send a message broken again

4 postsstarted by dkarbuckle 2021-09-08 23:30 UTC1,039 viewsoriginal topic

Member

#1
2021-09-08 23:30 UTC

I've been having a problem with the "Send a Message" tool over the last couple of weeks. I tried just this a few minutes ago to see if this was still an issue and it is. I sent a short message to a small group and this worked. I then tried a larger group of around 50 recipients, and I never received the message even though I was in the list.

This is a great tool and I use this all of the time, and I wanted to find out when this will be fixed.

michaelabraham

New Member

#2
2021-09-09 05:15 UTC

This weekend, one of my stake’s high councilors sent a message using “Send a Message” and he received a report via email at the end that all the emails sent to yahoo.com and aol.com addresses bounced. By any chance do you have a Yahoo or AOL email address? Is anyone else seeing this?

russellhltn

Community Administrator

#3
2021-09-09 05:40 UTC

michaelabraham wrote: Wed Sep 08, 2021 11:15 pm Is anyone else seeing this?

There's a long thread about it here.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

dkarbuckle

Member

#4
2021-09-10 13:27 UTC

russellhltn wrote: Wed Sep 08, 2021 11:40 pm
michaelabraham wrote: Wed Sep 08, 2021 11:15 pm Is anyone else seeing this?
There's a long thread about it here.

Thanks for the information. I searched for this before posting anything, and somehow I missed this existing discussion. I see another discussion was started on this too...
viewtopic.php?f=112&t=39485&p=226245&hi ... ge#p226245