Church Help Desk Contact Info

In the LCR, there is a "Contact Us" under the help menu, however, when I click on it, it opens a new window and then says it has logged me out successfully. I am using the most recent Chrome browser. How can I get the contact info for Help? I am the Ward Clerk, new to the position.

Are you using Help -> Contact Us from the LCR main page? I'm a ward membership clerk and just tried that. It showed me something that looked like a sign-in screen for a few seconds, then a 'Create a Case' form. Farther down the form had phone numbers and an email address. I'm using Firefox ESR.

There's a chance clearing your browser's cache and deleting cookies might help. You might have an old cookie stored from before you got your new calling.

Another option to get GSD contact info is to do a web search for "global services department". If you don't see a search hit from the Church, you could specify 'site:churchofjesuschrist.org ' (without the quotation mark) at the start of the search string.

Or search for Global Service Department in the Help Center.

Others have reported the same problem with the Contact menu option: viewtopic.php?f=50&t=38629

How do I actually talk to someone to see if the Bountiful temple really is out of spots to sign up for baptisms until July?
The temple phone goes to security or hangs up?
How do I talk to someone who may know something more than a sign up sheet that says there are no spots available?
Would love to hear back form someone. No one in our ward could get a spot, it's very frustrating when no one can explain it.
Thanks
Jarrod Morrill
[Personal information redacted. This is a public forum.]

jarrodmorrill wrote:How do I actually talk to someone to see if the Bountful temple really is out of spots to sign up for baptisms until July?
The temple phone goes to security or hangs up?

Only the temple will know. You might try using their email address if no one is answering the phone. Since things are just beginning to reopen, I would not be surprised if there are no slots in the next 2-1/2 months.

How do i actually talk to someone about a password that is required for my English Connect Class. I feel like someone really doesn't care whether i teach the class or not.

The person who extended you your calling should know who to contact for that. Otherwise get the Global Services Departments (GSD) telephone number from your stake clerk or your ward clerk. The GSD support person should be able to help you.

You are teaching EnglishConnect under the direction of a leader in your stake. This is the person who will be able to provide everything you need and help you succeed in your calling. In many stakes, the Self-reliance Committee oversees the program. The instructor you teach with may also have been given the information you need.

I am not receiving emails from my ward/stake. The address is correct, they are not goong to spam and there is nothing blocked. Any help would be great.

bkobrien wrote: Fri Aug 05, 2022 8:17 pm I am not receiving emails from my ward/stake. The address is correct, they are not goong to spam and there is nothing blocked. Any help would be great.

You are not alone. Many people have reported messages getting lost. Please see the thread containing this post:

https://tech.churchofjesuschrist.org/fo ... 56#p234856

My wife cannot access her church account because she changed her cell phone number and cannot do the second verification to change her password. Please tell me how she can get into her church account to do that. Thank you,
Jon E. Taylor

jetay131 wrote: Sat Aug 27, 2022 12:41 pm My wife cannot access her church account because she changed her cell phone number and cannot do the second verification to change her password. Please tell me how she can get into her church account to do that. Thank you,
Jon E. Taylor

Your ward clerk can give you the phone number for the Global Service Department, and they can fix it (after verifying the caller's identity).

Help. trying to login on my wifes page can't do it. says wrong pass word or user name. we set user name the password. then try to log in and won't let us in. tried several time wont work pleas help Phone [contact information removed].

[Moderator edit: Please remember this user-to-user discussion forum is visible to anyone on the web.]

When I try to login into Tableau my church account doesn't connect from my email. How can I resolve this? Thanks.

Greetings, I am contacting for help to change my members gender, whose gender is male but in the system it is recorded as a female, please I need help to change it to male( His name is [name removed], A son of brother [name removed]

Ernestufia wrote: Mon Sep 14, 2026 8:10 am Greetings, I am contacting for help to change my members gender, whose gender is male but in the system it is recorded as a female, please I need help to change it to male( His name is [name removed], A son of brother [name removed]

Names were removed to protect their privacy.

The Tech Forum is user-to-user discussion and collaborative self help. It has no connection to the Church Global Services Department (GSD) support. You will need to contact the GSD to get the help you need. Bishoprics/Branch Presidencies and clerks can get the contact telephone number and submit help tickets on the Leader and Clerk Resources (LCR) > Help > Contact Us page. The support telephone number for your area can also be found in the Wiki at the Global Services Department- Meetinghouse Support article.

How can I tolk with the missionary président please show me the way to contact him

I start with your branch clerk or president