Account Recovery

6 postsstarted by khasay12 1,641 viewsoriginal topic

New Member
#1
How do you do an account recovery?
Community Moderators
#2
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
New Member
#3
on my LDS account my membership not attached, that is attached with some other account which I forget and don't know, how I can delete old account or who can delete?
Community Moderators
#4
Sonia.maraj wrote: Mon Jul 11, 2022 10:24 pm on my LDS account my membership not attached, that is attached with some other account which I forget and don't know, how I can delete old account or who can delete?
Your ward/branch clerk can give you the number to the Global Service Center. They can help with your situation.
So we can better help you, please edit your Profile to include your general location.
New Member
#5
I got notice that someone other than myself tried to recover my account. The email said to contact the site. How am I supposed to do that? No options or instructions!
Susan Stone
Community Moderators
#6
Susanrstone wrote: Sun Jul 31, 2022 6:24 pm I got notice that someone other than myself tried to recover my account. The email said to contact the site. How am I supposed to do that? No options or instructions!
Susan Stone
It may have been done by mistake. If it wasn't you, and you don't receive more account recover notices, you can safely ignore it.
So we can better help you, please edit your Profile to include your general location.