LockedPLEASE READ FIRST: Answers to Most Church Account Problems

6 postsstarted by rmrichesjr 69,400 viewsoriginal topic

Community Moderators
#1
This is an old post and was only kept so as not to break links. For current information, please see this thread
Church Employee
#2

My MRN is already associated with an account.

This is an old post and was only kept so as not to break links. For updated information, please see this thread
Church Employee
#3

I have more than one account. How do I combine them or delete one of them?

This is an old post and was only kept so as not to break links. For current information, please see this thread
Church Employee
#4

I have forgotten my username or password

This post is outdated and only retained to not break any links to it. For current information, please see this thread
Community Administrator
#5

Managing Children's accounts

This is an outdated post that was only kept to not break any links made to it. Current information can be found in the this thread
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Community Administrator
#6

If you are not able to recover your account

If you are not able to recover your account using the options on the above webpage, or the methods listed in the following posts, you may contact support online by selecting 'Contact Support' on https://account.churchofjesuschrist.org/help to send a message to the Account Support team at the Global Services Department.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.