HOW TO RECOVER

2 postsstarted by ajorekinse 2022-04-24 14:46 UTC1,140 viewsoriginal topic

New Member

#1
2022-04-24 14:46 UTC

How to recover an account that does not contain enough verified factors such as Email or SMS to complete the Account Recovery process? I have my MRN but I can't recover my account. PLEASE HELP

rmrichesjr

Community Moderators

#2
2022-04-24 16:40 UTC

ajorekinse wrote: Sun Apr 24, 2022 8:46 am How to recover an account that does not contain enough verified factors such as Email or SMS to complete the Account Recovery process? I have my MRN but I can't recover my account. PLEASE HELP

Please see the 'Please Read First' topic at the top of this forum (the Church Account Forum): https://tech.churchofjesuschrist.org/fo ... hp?t=30383

If all else fails, contact your ward or branch clerk to get connected to the Global Services Department.