jakobah wrote: Sat Jan 06, 2024 2:34 pm
I recommend updating the Send a Message application's default list for sending a message to "Parent s of..."
When considering changes, one must consider all the possible situations that might be going on as well as legal liabilities.
What kinds of situations?
If you go with the parent's on the child's record and ignore the household, it's possible that the child is in foster care. Sending an email to the legal but separated parents could reveal the location of the child. Not good.
Sending it to the head of household (and spouse) and ignoring the parental connection can also have issues. There's really no assurance that the head of house is the legal guardian. You could have a situation of three generations living in one house hold: child, parent, and the parent's parent. Sending to the grandparent is not the answer.
As scgallafent stated, this has been discussed and the current setup is the only one with assurances to be correct. But it does mean some emails will not be going out.
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