Tech Forum Archive

LockedRecuperar cuenta LDS con numero de cédula de miembro

22 postsstarted by maryluzz 28,448 viewsoriginal topic

maryluzz
New Member
#1
Hola, saben como pueden recuperarse los datos de usuario y contraseña con el numero de miembro? Antes había esa opción pero ya no aparece, solo por teléfono y correo pero esos métodos de recuperación no han funcionado posiblemente porque en el registro de la cuenta se proporciono otro numero de teléfono y correo.

Alguien puede ayudarme?

Gracias!!
russellhltn
Community Administrator
#2
Please contact your ward clerk. He can look up the phone number for support. The account holder will have to call. Support will not help anyone else.

Comuníquese con el secretario de su barrio. Puede buscar el número de teléfono para obtener asistencia. El titular de la cuenta deberá llamar. El apoyo no ayudará a nadie más.
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quemishelamanvaldespinoacosta
New Member
#3
Edited 1 time, last by russellhltn on . Reason: Removed personal information - this is a public form
[MRN Removed]
russellhltn
Community Administrator
#4
Please contact your ward clerk. He can look up the phone number for support.

Entre em contato com o secretário de sua ala. Ele pode procurar o número do telefone para obter suporte.
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valdespinolunaangel1
New Member
#5
Edited 1 time, last by russellhltn on . Reason: Removed personal information - this is a public form
[MRN Removed]
russellhltn
Community Administrator
#6
Please read the prior post.
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Moroni2021
New Member
#7
Edited 1 time, last by russellhltn on . Reason: Removed MRN from title - this is a public forum

Re: Recover LDS account with membership card number

Porfavor este es el número de miembro de mi hijo porfavor puede ayudarme a restablecer su cuenta de la Iglesia soy su mamá.
russellhltn
Community Administrator
#8

Re: Recover LDS account with membership card number

Moroni2021 wrote:Porfavor este es el número de miembro de mi hijo porfavor puede ayudarme a restablecer su cuenta de la Iglesia soy su mamá.
You will need to ask the ward clerk for the phone number of the Global Service Desk. You'll then need to have your son call them.

Deberá pedirle al secretario de barrio el número de teléfono de la Mesa de servicio global. Entonces necesitará que su hijo los llame.
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Luisrab.068
New Member
#9
Edited 1 time, last by russellhltn on . Reason: Removed personal information - this is a public forum
[MRN removed]
russellhltn
Community Administrator
#10
Please see this post.

Por favor mira esta publicación
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juliocesaru
New Member
#11
POR FAVOR ME URGE RECUPERAR MI CUENTA LDSacoun URGENTE
Numero de Cedula: xxx-xxxx-xxxx [Número de registro de membresía (MRN) redactado]
jdlessley
Community Moderators
#12
juliocesaru wrote: Sun Apr 24, 2022 12:00 pm POR FAVOR ME URGE RECUPERAR MI CUENTA LDSacoun URGENTE
Numero de Cedula: xxx-xxxx-xxxx [Número de registro de membresía (MRN) redactado]
Su MRN fue redactado porque el foro está disponible para el público para ver todas las publicaciones y la información.

Siga las instrucciones en esta publicación.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
teresasope@hotmail.com
New Member
#13
Edited 1 time, last by jdlessley on . Reason: redact telephone number
XXX-XXXX-XXX
jdlessley
Community Moderators
#14
teresasope@hotmail.com wrote: Sat Jun 25, 2022 12:21 pm XXX-XXXX-XXX
[moderator note: Your MRN was redacted because the forum is available to the public to view all posts and information.]

Follow the instructions on this post.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
joanamuriell
New Member
#15
estoy tratando de ayudar a dos personas a recuperar su cuenta LDS. 1er caso: miembro antiguo , que ya no cuenta con el correo electronico antiguo y tampoco cuenta con número de telefono ahora. Se ha ingresado al sistema para aperturar una cuenta nueva pero el sistema indica que ya existe y no permite la generación de una nueva cuenta. El miembro es activo y no puede ingresar a su cuenta para hacer indexaciones. El 2do caso es de un joven antiguo de la iglesia que estaba registrado con un apellido diferente, tenia un correo y un telefono diferente y por temas legales, el hermano tiene un nuevo apellido y tiene un numero de telefono distinto, pero no ha podido recuperar su cuenta LDS. Por favor solicito su apoyo.
jdlessley
Community Moderators
#16
1st case: Have the member contact the Global Service Department (GSD) and they will be able to recover the old account that has their membership record number (MRN) recorded in their profile. The GSD support person will be able to change the username, password, or both. Without a telephone number there may be issues in setting up the account for future account recovery.
2nd case: As with the 1st case, have the member contact the Global Service Department (GSD). They will be able to make the necessary changes to his account.

The ward clerk can give both members the GSD telephone number. They will need to contact the GSD since the GSD will only work with the account holder.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
hugoreyna1
New Member
#17
Recuperar mi cuenta
jdlessley
Community Moderators
#18
hugoreyna1 wrote: Sun Feb 19, 2023 7:01 pm Recuperar mi cuenta
Follow the procedures in the first thread/topic of this sub-forum titled PLEASE READ FIRST: Answers to Most Church Account Problems.

Siga los procedimientos en el primer hilo/tema de este subforo titulado PLEASE READ FIRST: Answers to Most Church Account Problems.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
jorgehernandezlazaro
New Member
#19

Tengo duplicada la cuenta del pef por favor quien me puede ayudar

Soporte.
Por favor quien me ayuda con mi cuenta la tengo duplicada las del pef y necesito dejar solo la original para poder avanzar.
BrianEdwards
Senior Member
#20
Nota: Este sitio no es el Soporte oficial de la Iglesia, mas bien es un sitio de ayuda mutua entre miembros

Intentó seguir los pasos en la contestación inmediatamente antes de su comentario?

PLEASE READ FIRST: "Answers to Most Church Account Problems"
eduardocruz13
New Member
#21
Edited 1 time, last by russellhltn on . Reason: Removed personal information - this is a public form
[MRN removed]
russellhltn
Community Administrator
#22
Siga los procedimientos en el primer hilo/tema de este subforo titulado PLEASE READ FIRST: Answers to Most Church Account Problems.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.