Accessing missionary emails after mission

17 postsstarted by WMD85 9,782 viewsoriginal topic

New Member
#1
I returned from my mission about a year and a half ago and just today I was looking through pictures from my mission, but it seems like about a fourth of them were missing. I'm pretty sure I backed up photos to google drive throughout my mission, but I can't seem to access the email account from my mission anymore. Does that account get deleted after returning home, or is it still possible to access it somehow?
Community Administrator
#2
I'd suggest reading this thread and acting without delay.
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New Member
#3
I returned from my mission about four years ago and just today Ii needed something very important that i am certain it is in my missionary email. Does that account get deleted after returning home, or is it still possible to access it somehow?
Community Moderators
#4
Please follow the link in the thread immediately above yours. If I gather correctly from that thread, there may be an 18-month window before messages are deleted.
New Member
#5
Good evening, I would like to be able to recover my photos from the mission that I could not backup, I have 3 months to return from the mission, could you help me?
Community Moderators
#6
miyelponce25 wrote: Thu Mar 07, 2024 7:34 pm Good evening, I would like to be able to recover my photos from the mission that I could not backup, I have 3 months to return from the mission, could you help me?
Quoting a post a few posts ago:
russellhltn wrote: Wed Apr 15, 2020 2:05 pm I'd suggest reading this thread and acting without delay.
In your case, if you have 3 months left on your mission, you have more time than the person to whom russellhltn's post was directed. There's at least one post from a Church employee in the above-linked thread that describes the time limits.
#7
I have been Five months since I returned from my mission. I needed my files and documents I saved to my missionary mail account but my email has been deleted please kindly help me recover to have access for my documents very urgent
Community Moderators
#8
Impraimelizabeth wrote: Thu Nov 07, 2024 2:08 am I have been Five months since I returned from my mission. I needed my files and documents I saved to my missionary mail account but my email has been deleted please kindly help me recover to have access for my documents very urgent
Please see the information in this post.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
New Member
#9
[quote=Impraimelizabeth post_id=254719 time=1730970484 user_id=744210]
I have been Five months since I returned from my mission. I needed my files and documents I saved to my missionary mail account but my email has been deleted please kindly help me recover to have access for my documents very urgent
[/quote]

If it's been 5 months since your release date, then you're out of luck; your data has been deleted and is unrecoverable even if you contacted missionary support. If you have your mission phone, your pictures, emails, and notes may still be there
New Member
#10
I would like to access my missionary emails again also cause I want to download my pictures and videos from my mission from google photos. It’s been 3 months since I’ve finished my mission. Help me please.
Community Moderators
#11
melbasimpson16 wrote: Fri Oct 03, 2025 8:46 pm I would like to access my missionary emails again also cause I want to download my pictures and videos from my mission from google photos. It’s been 3 months since I’ve finished my mission. Help me please.
Please see the link in the post two above yours--the one by jdlessley. IIUC, 3 months puts you on the edge of maybe not being able to recover the data, so I'd suggest avoiding any more delay.
Senior Member
#12
I continue to be surprised at the consistent volume of posts the various different threads about this topic receive. And given that the number of RM's who post to the Forum is probably quite small compared to the number of RM's who experience this issue, it seems more than just a few random cases. Not much that any of us can do, but I always think about the amount of memories that are lost each time another RM misses the time window for saving their mission emails/pictures, and it's just a sad thought.
Community Administrator
#13
BrianEdwards wrote: Sun Oct 05, 2025 11:19 pm it's just a sad thought.
I agree. I don't see the church's policy as wrong or unreasonable, but returning missionaries have a lot on their minds. I sure hope something better happens.
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New Member
#14
Oii, faz uns 6 meses que cheguei da missão, lembro de ter salvo minhas fotos em outra conta, porém depois que a conta da missão foi excluída eu perdir tudo, gostaria de saber como posso recuperar minhas fotos? Perdir tudo😪😪
Community Administrator
#15
felipecastrosud wrote: Tue Nov 11, 2025 6:47 am Oii, faz uns 6 meses que cheguei da missão, lembro de ter salvo minhas fotos em outra conta, porém depois que a conta da missão foi excluída eu perdir tudo, gostaria de saber como posso recuperar minhas fotos? Perdir tudo😪😪
Please see this post.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
#16

Re: Missionary Call Access Post-mission

Hello!
I would like to ask if it is still possible to access my missionary email for the last time. I served from 2021-2022. I deeply regret that I wasn't able to download my files.

Appreciate your assistance.
Community Moderators
#17

Re: Missionary Call Access Post-mission

moderator note: The previous post was moved from another topic thread to this more appropriate topic thread.
janeziellamberang wrote: Tue Feb 03, 2026 12:37 am I would like to ask if it is still possible to access my missionary email for the last time. I served from 2021-2022. I deeply regret that I wasn't able to download my files.
According to this post the chance of recovering anything from the account expired quite some time ago. But you can always try to see if the instructions will work.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?