Membership Record Number

I have been trying to register my Membership Record Number under the Tools app, but I continue to receive an error message and it won’t allow me to continue.
Please assist me with getting this set up so I may use this app to the best of my ability

CurtisYoss wrote:Please assist me with getting this set up

This is a user-to-user forum. You set up your MRN when you set up your Church Account. If you are getting an error message there that the MRN is already in use, or that your account cannot be updated, or something similar, I would suggest that you contact your ward clerk, who will put you in touch with the Global Service Center to resolve the issue.

Your clerk should also be able to help you with the Member Tools app, but all that is required there is that you sign in with your Church Account name and password. You do not enter your MRN in the app.

You can add your membership record number to your Church Account on the Account Settings page at the Church website:
https://settings.churchofjesuschrist.org/membership

After adding your membership record number, you can sign out and back into the Member Tools app and you should be able to access the tools for your ward.

Please help, i tried to register my membership record number but when i did error appeared and says "Either the MRN and/or Birth Date is not valid or the account already exists". what should i do?

sabbott216 wrote:Please help, i tried to register my membership record number but when i did error appeared and says "Either the MRN and/or Birth Date is not valid or the account already exists". what should i do?

In almost every case, this occurs because you created another account in the past and your membership record number is associated with that account. If you can't remember the information for the old account, ask your ward clerk to contact the service center for assistance.

I need to obtain a MRN number!!! Can you help???

Bby80Grl wrote:I need to obtain a MRN number!!! Can you help???

They only exist for members. You'll need to contact your ward membership clerk to find out yours. There's no way to do it online.

Please could I get my membership number ASAP ?

Lana2ee1 wrote:Please could I get my membership number ASAP ?

Please contact your ward/branch clerk or membership clerk.

If I don’t have my MRN, or my baptism certificate, how do I obtain it?

Chelseabelle116 wrote:If I don’t have my MRN, or my baptism certificate, how do I obtain it?

Contact your ward clerk.

The phone number to the ward where I was baptized in Tennessee, Grove Park, in Knoxville, has been disconnected. I've also tried calling two other wards in knoxville and can't reach anyone. I'm trying to find my MRN.. I know my baptism date.. is there an email address to reach someone in membership?

If you put your address in at Meetinghouse LocatorIt will show you the ward you live in and contact info for the bishop. They can help you get your MRN

Buenas tardes tengo un problema con la cuenta de uno de mis jovenes futuro misionero que no puede acceder a su cuenta de lds, y para recuperarla o ingresar su codigo de miembro nos indica error y no la podemos recuperar, necesitamos borrar la cuenta y abrir una nueva ya que el joven boto y no recuerda el usuario y la clave.

yeikoo12 wrote: Thu Jan 06, 2022 2:47 pm Buenas tardes tengo un problema con la cuenta de uno de mis jovenes futuro misionero que no puede acceder a su cuenta de lds, y para recuperarla o ingresar su codigo de miembro nos indica error y no la podemos recuperar, necesitamos borrar la cuenta y abrir una nueva ya que el joven boto y no recuerda el usuario y la clave.

Most likely he already has an other account with his membership record number. Following the instructions in the first post of this forum titled PLEASE READ FIRST: Answers to Most Church Account Problems to recover that other account.

I cannot sign in what's going on

123hutchens wrote: Sun Jan 09, 2022 11:18 am I cannot sign in what's going on

See the post just before yours for solutions to Church Account issues.

Chelseabelle116 wrote: Tue Jul 13, 2021 8:19 pm If I don’t have my MRN, or my baptism certificate, how do I obtain it?

Your ward or branch clerk can provide it. If your record is not in the unit where you reside, they can request it with your birth date and then they can provide your MRN.

I was a resign member , but i has rejoin back latter day saint church in petaling jaya branch , can someone help me insert back my MRN membership record no ?

adamang8118 wrote: Sun Aug 17, 2025 1:52 am I was a resign member , but i has rejoin back latter day saint church in petaling jaya branch , can someone help me insert back my MRN membership record no ?

No one here can look that up for you. You'll need to contact your branch clerk.

i forgot my MRN

imujuth wrote: Thu Mar 19, 2026 7:18 am i forgot my MRN

Please contact your ward clerk or membership clerk. If you can't contact a clerk, please contact your bishop or branch president.

Your MRN is connected to the account you posted with here. If you go to Account Settings you should be able to see it on your profile. Also if you have Member Tools on your phone you could look there.

imujuth wrote: Thu Mar 19, 2026 7:18 am i forgot my MRN

You can find the MRN printed on your temple recommend if you have a printed copy.