Change my last name on personal information section

How does a woman change her last name on the personal information section of the LDS account? I don't like my previous last name and it irks me to see it every time I log on. It is the last name of the abusive sociopathic control freak that I escaped from. Please help me.

You'll have to contact your ward membership clerk. I don't think that section updates from the records, so he'll probably have to contact support to get it updated.

The Clerk can update all the Name sections. There might be a pop up with certain sections, that requires an answer.

The clerk can update all the names on the membership record and fix the what's seen on the directory and LDS Tools. But, from what I've seen, the "personal information section of the LDS Account" doesn't update. No idea why, but apparently it's been that way for a long time.

russellhltn wrote:The clerk can update all the names on the membership record and fix the what's seen on the directory and LDS Tools. But, from what I've seen, the "personal information section of the LDS Account" doesn't update. No idea why, but apparently it's been that way for a long time.

Ah, I didn't know that. Never actually had that problem raised.

Hi,
I can't get my last name changed on my profile with LDS.org. My ward clerk changed my last name in LDS tools and the display name is now changed to the new last name; however the contact information still has my old last name. Please help.

Our Bishop already changed my last name. But I don't know why. I thought that if my family name was changed by the personnel in our Ward or by our Bishop it will automatically change my LDS account, family history account and BYU-PathwayConnect account. Please help me with this. Thank you.

salvoromaia@gmail.com wrote:Our Bishop already changed my last name. But I don't know why. I thought that if my family name was changed by the personnel in our Ward or by our Bishop it will automatically change my LDS account, family history account and BYU-PathwayConnect account. Please help me with this. Thank you.

To make sure there is no misunderstanding:

This is a user-to-user discussion forum. Someone might see your post and offer a suggestion, but there is no guarantee. In order to get specific help for a specific case, please use the 'Feedback' button or link on a page related to your LDS Account. The announcement thread/topic in this forum also has additional information about requesting specific help/support:

https://tech.lds.org/forum/viewtopic.php?f=92&t=30383

Also, I'm informed there may be a 24 hour (or perhaps longer in some cases) delay in some changes becoming visible.

salvoromaia@gmail.com wrote:Our Bishop already changed my last name. But I don't know why. I thought that if my family name was changed by the personnel in our Ward or by our Bishop it will automatically change my LDS account, family history account and BYU-PathwayConnect account. Please help me with this. Thank you.

My wife is in BYU-Pathway. She told me that changing your LDSAccount does not automatically change your BYU-PathwayConnect account - they are separate so you will need to contact BYU-Pathway to change that account. You should have access to local service missionaries for the BYU-Pathway program and they should be able to assist if needed.

There seems to be a disconnect between my lds account and the membership info m clerk can access. Since I got married, three years ago, my clerk changed my last name on my membership records. It is unlcear why this hasn't transpired on my lds account, even though I have it linked to my membership information. Please help.

mgbonhard wrote:There seems to be a disconnect between my lds account and the membership info m clerk can access. Since I got married, three years ago, my clerk changed my last name on my membership records. It is unlcear why this hasn't transpired on my lds account, even though I have it linked to my membership information. Please help.

I've noticed that as well. The clerk will need to contact support and have them update it.

mgbonhard wrote:There seems to be a disconnect between my lds account and the membership info m clerk can access. Since I got married, three years ago, my clerk changed my last name on my membership records. It is unlcear why this hasn't transpired on my lds account, even though I have it linked to my membership information. Please help.

Your ward clerk or membership clerk is probably the best person to help figure out and solve this. If your ward clerk can't solve it himself, he can arrange contact with the Global Service Center if they need to be brought in.

No puedo cambiar mi apellido en la cuenta .en la ficha de miembro de barrio ya se cambió.peeo en la cuenta sigue el antiguo apellido.como se arregla.

RABUCOPA wrote:No puedo cambiar mi apellido en la cuenta .en la ficha de miembro de barrio ya se cambió.peeo en la cuenta sigue el antiguo apellido.como se arregla.

You will need to ask your clerk to contact support to make changes that he cannot make.
Google translation: Deberá pedirle a su empleado que se ponga en contacto con el servicio de asistencia para realizar cambios que él no puede hacer.

The father on my husbands membership records is not his father. How do we change it

colleenwnorris wrote: Thu Dec 14, 2023 4:49 pm The father on my husbands membership records is not his father. How do we change it

Have him talk with your ward or branch clerk.

Check your "display name" and "preferred name" in your account settings https://account.churchofjesuschrist.org/

Like many others, I have not been able to change my last name on the church account. I have updated every church site and profiles that I can think of. The membership clerk has updated my membership record. Yet on the temple portal contact information page, it still shows my previous name. Even though there is an edit option, I cannot change my name. Help

terikleinman wrote: Sun Jan 14, 2024 1:43 pm Like many others, I have not been able to change my last name on the church account. I have updated every church site and profiles that I can think of. The membership clerk has updated my membership record. Yet on the temple portal contact information page, it still shows my previous name. Even though there is an edit option, I cannot change my name. Help

Does it appear correctly in the Ward Directory and Map website? If not, then the membership record still isn't correct. If it is, then it's a problem with the temple portal. Is there a contact/feedback link on that page?

terikleinman wrote: Sun Jan 14, 2024 1:43 pm The membership clerk has updated my membership record. Yet on the temple portal contact information page, it still shows my previous name.

You may wish to ask your clerk if he has checked your name in four places. Your Full name, your Preferred name, your Maiden name, and your Household (last) name. Any one of these can cause the problem you are seeing if it is not correct.

If the temple portal information is still wrong after that, ask your temple reorder or his assistant to check and see if your name imported correctly from Church records. It is also possible that if you were already in the temple system when your name changed, it did not update in TIS. Your temple recorder or assistant will be able to follow up on that also.

terikleinman wrote: Sun Jan 14, 2024 1:43 pm Like many others, I have not been able to change my last name on the church account. I have updated every church site and profiles that I can think of. The membership clerk has updated my membership record. Yet on the temple portal contact information page, it still shows my previous name. Even though there is an edit option, I cannot change my name. Help

You need to stop by the temple office and ask them to update your last name in the temple system.