Puzzilla Log In

Unable to sign in to do Puzzilla. It says there was an application error, page could not be served. Check logs for details. (What are they talking about by Logs.?

Are you able to log into FamilySearch?

It's the same account. If you can't log into FamilySearch, then I wouldn't expect Puzzilla to work.

If you can log into FamilySearch, but not Puzzila, then you'll have to contact them.

I use FamilySearch frequently. When I signin I get two options; 1) signin and 2) signin with church account. Option #1 has never worked for me but option #2 always works. When I go to Puzzilla, it directs me to the familysearch signin option 1 and therefore, I'm always rejected

Do I need to create a separate, NON-church account in family search in order to signin to Puzzilla?

My FamilySearch login is the same as my church login so this may not be helpful, but I don't have a problem logging in to Puzzilla with the login that I use.

davesudweeks wrote:My FamilySearch login is the same as my church login

Same here. I've never quite understood the difference since my Church Account seems to work fine as a FamilySearch login.

You'll probably need to contact FamilySearch though their support options.

I need my pass word to log in

rlenehoggan wrote: Thu Feb 03, 2022 5:07 pm I need my pass word to log in

There's a 'Please Read First' announcement topic at the top of the Church Account forum. Here's a direct link: https://tech.churchofjesuschrist.org/fo ... hp?t=30383

If none of the suggestions there help, your ward clerk can either help or put you in contact with the Global Services Department.