Old mission email access

Is there any way to retrieve old emails from a mission email after it has been disabled? I thought I had transferred my mission emails over to my personal email but am not sure it worked. Is there a way I can access those old emails from myldsmail.net account?

If you're within 18 months of returning, you may be able to recover your emails. More information is on this thread: Need help with mission email

Hello I returned from my mission in April and my email cancelled in september/ late august. I was hoping to get it back some old messages
contact me at [email removed]

Please follow the advice in the post before yours.

i also returned from my mission in early april and i was looking to get my email back. i called the department and they told me that after 90 days that the account is deleted and can no longer be accessed. this goes against the advice given here. Is this true or did the person i was talking to not know what they were talking about?

60 days is the time period in which the account is locked. The files and messages are purged as described in this post. Try calling the number in that post.

I tried calling the number as well and they just kept repeating that the account is deleted after 90 days, not deactivated. Is there an email or something that I could use to get a second opinion on the situation? I lost a lot of things I had written because it removed things automatically from my phone when my account was deactivated.

I returned home from my mission at the end of July 2021 & have all of my mission pictures backed up on my email. Unfortunately, I was unable to get them downloaded before my email was disabled. Please help me get back into my email.

I lost access to all my pictures and emails. I had saved contacts to the email and would like to gain access back so I can get all my contacts and pictures from my mission back. Is there a way I can have my access to the email restored or?

jonesygirl wrote: Wed Nov 10, 2021 6:20 pm I lost access to all my pictures and emails. I had saved contacts to the email and would like to gain access back so I can get all my contacts and pictures from my mission back. Is there a way I can have my access to the email restored or?

Please look a few posts earlier than yours and find one by jdlessley.

I lost access to all my pictures and emails.

"jonesygirl", could you share what type of information you were given either prior to, or after your release? I don't know if the Church currently has something every missionary receives as they finish to help them know what to do, or if individual missions or missionaries somehow miss out on those details. Perhaps you knew about the deadline but it just slipped by you (that happens!), or maybe you didn't really understand it was 60 days and then no access.

Please my name is clementakpan I was serving as a missionary in Zambia Lusaka mission I mistakenly didn't upload my pictures and others things from Email before it luck up, so I really need them back there is anyway around please help me out

clementakpan@ wrote: Thu Jul 14, 2022 10:05 am Please my name is clementakpan I was serving as a missionary in Zambia Lusaka mission I mistakenly didn't upload my pictures and others things from Email before it luck up, so I really need them back there is anyway around please help me out

I posted this earlier in this thread:

jdlessley wrote: Thu Oct 22, 2020 3:58 am 60 days is the time period in which the account is locked. The files and messages are purged as described in this post. Try calling the number in that post.

Is there any way to retrieve old emails from a mission email after it has been disabled? I thought I had transferred my mission emails over to my personal email but am not sure it worked. Is there a way I can access those old emails from myldsmail.net account?

roger2323 wrote: Sun Jul 05, 2026 9:11 am Is there any way to retrieve old emails from a mission email after it has been disabled? I thought I had transferred my mission emails over to my personal email but am not sure it worked. Is there a way I can access those old emails from myldsmail.net account?

Please see this post: viewtopic.php?p=261278#p261278

If that does not work (except in case you're past the 90 day window), you might need to contact the Global Services Department.

Hello,am reagan ddamba from uganda africa. Life has been hard for me and l couldnt access data or internet but l foegot to download my photos. Is okay if you grant me access again and l download all my photos thank you very much. I hope it reaches your parental consideration

DReagan wrote: Thu Oct 29, 2026 7:08 pm Hello,am reagan ddamba from uganda africa. Life has been hard for me and l couldnt access data or internet but l foegot to download my photos. Is okay if you grant me access again and l download all my photos thank you very much. I hope it reaches your parental consideration

Did you read the previous few posts. There is a link that describes the relevant deadlines.