Missionary Tech

I've become our ward's unofficial missionary tech support after recovering an SSD full of pictures. Last night I recovered an SD Card. This has got me thinking that there needs to be a uniform way for missionaries to share/backup their digital media. I've noticed that the email accounts they use seem to been hosted by Google. Can they be given Google Drive space that will allow them to backup media and allow their families to download and back it up at home? Is there another system in place I/they don't know about? I know how much my family values our media, and I don't think my wife understands the lengths I go to to protect it (local and offsite backups). I don't think most people realize how vulnerable it is until it's gone...

Hi My name is Elder Avery Paul, I updated my Maas360 app on my phone and this morning i noticed that it took some of my apps away. How do i fix that? I would like the apps back that it took away.

Me l have the same problem and now for me to download the apps back the play store is not allowing me to sign in it is saying this account exists but it is not on play store .what can l do ?

For missionary-related support, please see the following post for what to do:
Missionary Support

I need help getting the program off my mission phone. I can’t reset my phone because it is not letting me go into Google. The restrictions are not letting me do anything.

abigaylebeckstead wrote: Wed Jan 10, 2024 2:09 am I need help getting the program off my mission phone. I can’t reset my phone because it is not letting me go into Google. The restrictions are not letting me do anything.

You may need to contact the mission office where you served. I think there's a step they need to do to unlock the phone.

olá boa tarde tudo bem. então eu estou com um problema no meu celular, eu preciso que vcs façam a retirada do app mass360 do meu celular não estou conseguindo acessar nada . eu tive que assinar uma autorização pra vcs fazerem a retirada, eu preciso por favor. eu tenho uma viagem pra fazer, e não posso fazer sem o celular. vcs podem fazer a retirada essa semana.

biancadossantossilva wrote: Mon Apr 22, 2024 12:33 pm eu preciso que vcs façam a retirada do app mass360 do meu celular

No one here can do that for you. The Church Tech Forum is primarily user-to-user discussion and collaborative self help. If you need support please visit missionarysupport.churchofjesuschrist.org and click report a problem.

Hi! My name is Nana Pemiri, I need help setting my phone to access the google.

manalyn.pemiri wrote: Thu Aug 29, 2024 4:39 am Hi! My name is Nana Pemiri, I need help setting my phone to access the google.

I suggest you contact your mission for assistance.

Is there some form of group for the South West America Missions for Missionary Tech Teams? I've been told about it, but can't seem to find it.

My missionary is having issues with his google account and photos. He has lost access to his photos. He's tried deleting the google photos app and signing back in a few times. He has cleared the cache, whatever he can do from meta he has done. He can't access the website but we have tried it from our side and can see all of it just fine. It is obviously something on his side but where does he go for help?

Bcstreet wrote: Mon Feb 16, 2026 9:23 am It is obviously something on his side but where does he go for help?

His mission office should have tech support. They would be the ones to help him.

Good morning how are you guys doing i hope all is well here in the mission colombia barranquilla we are missionaries and we are having some tec problems and need some help we have attempted to contact our area tec support bbut they are not responding and we need tec support for the computer of our financial secratary and its kind of important i would really apreciate it if comeone could give a number or a way they could help us with the computer

patrickrandy25@gmail.com wrote: Sat Sep 05, 2026 11:04 am we have attempted to contact our area tec support bbut they are not responding

If your mission president calls the area office, I suspect that someone will respond.