LDS.org calendar not sending email updates

Hello,

I am an executive ward secretary recently the lds.org calendar is not sending out email updates when a new event is made or a current event is changed. I have unsubscribed and resubscribed to calendars and email updates are still not being sent out. Are there any known issues with the calendar or am I missing something?

Thank-you for your time.

ethzmoos wrote:the lds.org calendar is not sending out email updates when a new event is made or a current event is changed.

An email is only generated if the person doing the change/addition requests it.

Even then, the receiver has to allow it both globally and in their individual subscriptions.

Yep. I use the church calendar for the bishops appointments. He emailed me today and said that he had not gotten email updates for the last 2 appointments I had made.

Neither one of us had made changes to the calendar we share. I was able to get 2 notifications through just now but there is an event on our calendar that I cannot get an email update to be sent out.

Thank-you for all you guys do with the website and forums and apps.

russellhltn wrote:

ethzmoos wrote:the lds.org calendar is not sending out email updates when a new event is made or a current event is changed.

An email is only generated if the person doing the change/addition requests it.

Even then, the receiver has to allow it both globally and in their individual subscriptions.

I scheduled an appointment yesterday, clicked the send and email now box, without changing settings and the email when through to both myself and the bishop. Today, again without changing the settings, I scheduled another appointment and checked the box. It has been over an hour and the email update has not gone through.

ethzmoos wrote:It has been over an hour and the email update has not gone through.

I would not use that as an indicator of any problems with the Calendar e-mail application. Your e-mail provider, your ISP, or any other server handling the message traffic, may have issues or bottlenecks. I use Yahoo, Gmail, and Hotmail (MS Services), and Roadrunner for e-mail providers and have noted deliveries from within seconds to minutes, to hours, and to as long as four days with all of them.

jdlessley wrote:

ethzmoos wrote:It has been over an hour and the email update has not gone through.

I would not use that as an indicator of any problems with the Calendar e-mail application [excellent examples given].

Which is why the electronic world is still so very experimental. It turns out my stake president has been sending me texts for months and wondered if I have been ignoring them, since the other recipient responds to them, but I never do. But that is a different topic.

It's just weird because the calendar has worked perfectly for me for about a year then all of the sudden stopped for no apparent reason. Each time I made an appointment and email was sent out within seconds to min. Then It stopped working last week.

Thank you for your help.

I hope it's just server/maintenance issues

You may want to check your spam folder - both in your email client and with your ISP. Sometimes because of complaints these things get classified as spam and disappears from the normal inbox.

Already check my spam folder. checked it again. no luck. I was able to get one to go through yesterday after repeatedly clicking the "send an email" update box and it went through after the 3rd time.

I called my ISP they didn't have anything to say. I use gmail so I can't see how they would have any influence unless i used my mediacom email address (which i haven't).

Also the emails are no longer sent to the bishop either.

just made an appointment today. I checked the send email box. no email was sent. went back in and clicked the send email box again and this time it showed up in my inbox. weird....

ethzmoos wrote:I use gmail so I can't see how they would have any influence unless i used my mediacom email address (which i haven't).

All it takes is for someone to classify a email reminder as spam, and GMail may route all similar emails to the GMail spam folder. You didn't say what your email client is. If you're not using the gmail web page, I suggest you do that and check the spam folder.

I'm using the gmail web page and I have check the spam folder.

I'm having this problem too. My issue is with recurring calendar items (e.g. weekly bishopric meetings) set up to send reminders a couple of days before the event. It was working fine until a few weeks ago, now no one seems to be getting the reminders. The event seems still set up correctly. I've checked my own preferences and they are fine. Others having this problem?

Also, the reminders are not going to spam folder either.

I'm having the same problem. Email reminders used to work flawlessly. Now they no longer work at all. For me the problem began about two months ago...

My problem with email notifications resolved on its own. after about 2 weeks it started working again. I didn't have to change any settings or notify anyone. It has continued working flawlessly since I last posted to this topic.

Still having the issue. I even tried a "send now" from one of my calendar items, and it didn't send anything.

I just sent a follow-up to my original ticket through LDS.org. Either they or I will post here when we have a resolution to the problem.

For now, I'm giving up on calendar alerts and emails sent from LDS.org and LDS Tools. I'll just go back to the "old fashioned" method of maintaining a distribution list in my email client, and sending reminders and e-mails as needed.

Seriously disappointed in support on this. This is pretty absurd to be going on three weeks and no real answer. A service missionary emailed me last week saying "Sorry, you haven't gotten the answer to your questions. Tell me what your issue is." Trying to be a team player, I respond with the description of the issue I had already submitted and described in detail here. One week later: [crickets].

JonathanThomasMarshall wrote:Still having the issue. I even tried a "send now" from one of my calendar items, and it didn't send anything.

I just requested that the calendar system send an email, and it did so.

I wonder if the problems might have been related to the service issue that was finally reported as fixed here.

For what it is worth, on the stake president interview calendar, my email notification and notification to the stake president quit working some time ago. It used to work fine but quit working several weeks ago. Neither he nor I have changed settings and I have re-affirmed that I have my setting to receive email notifications. I have an Android and he has an iPhone. Our only common thread (except access to the calendar) is that we have gmail addresses to receive the notification.

I'm also seeing the same behavior - e-mail notifications are no longer being sent like they were a few months ago.

I typically schedule youth events in advance and set them to send an email one day before the event. Those emails are not being sent. I've confirmed that several people who should be receiving these emails are not.

I've also tried sending updates now, and that doesn't work.

I've confirmed that all settings are correct (meaning they allow email notifications).

Also, no email notifications are in my gmail spam folder.

I've been told the notification server has been restarted. Hopefully that fixes it.

Just this week, everyone reported that they didn't get a reminder from the calendar. I believe it was working recently...
I checked the meeting notice... and it says send a reminder...

Any suggestions...?

RJSteck

rjsteck wrote:Just this week, everyone reported that they didn't get a reminder from the calendar. I believe it was working recently...
I checked the meeting notice... and it says send a reminder...

I've merged your message with an existing thread. The problem should have been cleared up last Tuesday. Was something missed since then?

Still not working. I entered a new event on the stake president's interview calendar on Sunday and clicked to get a email reminder 1 day before the event. I should have received the reminder yesterday, but didn't. It needs something more than restarting the server.

Anyone else still having problems?

I can't say as my stake has ever used calender notifications. (I use sync myself.) What is the "from" address in the notification email? If it's "from" the member, there's a dust-up on the internet about that. Various systems are no longer happy to accept emails from the wrong server. It started with Yahoo's changing some email settings (if it's "from" yahoo but didn't come from yahoo's servers - it gets discarded.) And now I see messages from AOL users sent via Yahoo groups are going straight to my gmail spam folder, so AOL may have followed along.

I'm having the same issue. It seems to send a notification if I set it to send right then, but if I try to set it to send a reminder at a later time it never sends the notice.

I'm having a broader issue sending e-mails from my account via LDS.org at all. Since the calendar notifications were set up by me, I suspect this is a symptom of the broader issue.

I confirmed that notifications are sent for cases where "Send an email about this event" is set to "Now." But, cases where "Send an email about this event" is set to "Later" are still not working.

I'm still in the boat of no emails being sent whether I click to send now, or set it to send later. It's broken. Please fix it!!

Some of our wards are reporting emails are being sent out their calendars. I went through the calendar, calendar setup, subscriptions could not see anything setup incorrectly.

But, as of today 5/7/2014 6:15 PM Pacific Time no emails are being sent.

Thanks

I am the Assistant Stake Clerk responsible for lds.org.

I have Bishops asking why this is not working.
Is there any update as to why Emails are not being sent from the Calender on lds.org?

I'm reporting also that e-mails are still not getting sent. I'm trying to do things as requested (checking help, checking here, posting here, sending feedback through lds.org, responding to requests for information, following up on these requests). I'd prefer not to treat this like a business, and "escalating issues" to make sure your request is heard, especially since "escalating it" in this context means asking priesthood leaders to take time away from actual service.

I've gotten a report back that there may be a problem when a calender user dies it may mess up the entire ward. (Apparently their removal from the system isn't clean.) Does this scenario fit for anyone?

It's being looked into but the developers are short-handed.

I may have a related issue. Our stake general priesthood meeting is this weekend. I wanted to force a reminder message to be sent, so I opened the event, and checked Send an e-mail now. All I ever get is the Spinner of Eternity. I can escape out of it, but as far as I can tell, no messages are sent.

Well, we have had a member of the ward pass away recently. They probably had an email in the system, so I guess that counts as a "calendar user".

This should be solved now.

Still not working for me. Anyone else having any luck?

Only the "Send Now" works, the "Send Later" ones are not being sent.

Well, at least you're doing better than me. I can't get either way to work anymore.

Can anyone tell us when this will be fixed or how to get this fixed? This has been an issue for some time now.

davidrichey wrote:Can anyone tell us when this will be fixed or how to get this fixed? This has been an issue for some time now.

It may be awhile. The developers are aware of the issue, but they're backlogged.

I haven't had any calendar updates for a long time. What do I need to do? Also, I'm trying to find out the temple recommend interview schedule for ward and stake and I don't see it. Where do I go?

geribrinley wrote:I haven't had any calendar updates for a long time. What do I need to do? Also, I'm trying to find out the temple recommend interview schedule for ward and stake and I don't see it. Where do I go?

For your temple recommend interview schedule, I'd recommend that you contact your ward executive secretary. He will know the ward schedule, and almost certainly also know the stake schedule. Those schedules may or may not be published on the LDS.org Calendar (different wards and stakes operate differently in this regard).

I just realized I'm having the same problem. I was supposed to receive an email reminder 16 days ago for a meeting that was to be held tonight, but I didn't. I was supposed to receive an email reminder yesterday for a task that I wanted to start working on tomorrow night, but I didn't. I did click just now on an event and requested an email reminder to be sent to myself now, and I did receive one, but reminders that are set up to be sent later don't seem to be working.

cgiddley wrote:I did click just now on an event and requested an email reminder to be sent to myself now, and I did receive one, but reminders that are set up to be sent later don't seem to be working.

My experience has been the same as yours and that of davidrichey a few posts earlier

Only the "Send Now" works, the "Send Later" ones are not being sent.

Except that I also find that sometimes the "Send Now" does not work. Usually it does, and at least I get immediate feedback. But I have never received a "Send Later" email under the new Calendar.

"Send later" used to work for me just fine until a couple of months ago, I'm now recognizing. It was very helpful to me. I hope someone can fix it.

russellhltn wrote: It may be awhile. The developers are aware of the issue, but they're backlogged.

It is good to know that the issue is recognized and in the backlog. Fixes to things that were found useful but stopped working are always more critrical than new features that no-one is used to using yet.

This is a problem I am having now, too...

This is exactly the problem I have been having as well.

My email notifications had been working until just a few weeks ago. We also had a ward member pass away a few weeks ago.

For at least several weeks, the calendar has not sent e-mail notifications. We have tested to make certain it's not limited to just an individual or two. We have confirmed that the subscription settings are correct. I assume this is system-wide, and not just our stake. Can you provide some information on this matter?

SniderRF wrote:For at least several weeks, the calendar has not sent e-mail notifications. We have tested to make certain it's not limited to just an individual or two. We have confirmed that the subscription settings are correct. I assume this is system-wide, and not just our stake. Can you provide some information on this matter?

Yes, it's system wide, as you can see from the lengthy topic I merged your post into.

I am having the same issue with e-mail notifications when creating and updating calendar events. This issue started about 4 weeks ago.

We have conducted a 3-stake investigation involving about nine individuals with various ward and stake callings, and find that none of us are receiving any e-mail notifications of calendar events. I have to believe you already know about this. We all have verified and re-verified and re-re-verified that our options are set correctly, but none of us receive notifications. Please give us some direction or information.

SniderRF wrote:We have conducted a 3-stake investigation involving about nine individuals with various ward and stake callings, and find that none of us are receiving any e-mail notifications of calendar events. I have to believe you already know about this. We all have verified and re-verified and re-re-verified that our options are set correctly, but none of us receive notifications. Please give us some direction or information.

Your post was combined with an existing thread on the subject.

I don't know what to say other than you need to find a workaround. We have no timeline for when this might get fixed. There's a new calendar version in beta, it may have the needed fix. And because there's a new version in beta, I highly doubt the existing version will get fixed.

My notifications started working again today. I did not change any settings or do anything.

This was such a nice feature when it worked.
Any updates on when thisight be addressed?
I sett gmail to have the singl, less secure validation and it did not resolve the failure to send, now or in the future

My Ward calendar is finally sending email after a long seige.

Hello:

I am the 2nd Counselor in the Bishopric and I have set up e-mail reminders to go to the entire ward council or PEC and they do not work. They worked until about July of this year. I went in and remade all of the calendar items that I had already posted to the calendar but nobody has received the updates.
What should I do? It looks like this is not an isolated issue.

Cheers,

Grant Moss

grantmosshijo wrote:What should I do?

At this point I'd suggest you find an alternative. There just isn't any options until it gets fixed.

We had a ward member pass away about 3 months ago, that information was entered into MLS and that was when the notifications stopped working. then 3 months later the notifications started working again.

We just had another ward member pass away. I am waiting to see if the notification system is affected again.

Grant so far the only solution has been to wait a few months and then the notifications start working again. the issue seems to be tied to entering the information that a ward member ahs passed.

The calendar event email notification system is now working again. Seems like it may have been inoperable while the calendar was being updated. I sent out notification email this evening and it went through with no problems.

I am a Bishop and we are having this issue still. It only works if you select the "SEND NOW" option. If you select the send later, say 2 days before and save it looks fine. Then go out of the event and back in to see the settings, the email options have gone back to "NO THANKS"

I concur with the Bishop in the previous post that e-mail notifications for events are not being set up and sent as requested. Hoping another recent posting will revive this thread.

Same problem here. Email notifications are NOT working for our stake. We've just finished encouraging our stake members to subscribe to the stake calendars only to now discover that the notifications aren't working. How can I fix this? Thank you.

larsonj wrote:How can I fix this?

It's out of your control. I'd suggest having people subscribe via the Sync so the events will show on their calendars instead of via email reminders.

Notifications going out is still a known problem. It works for many units but doesn't for others. The fix invovles a couple systems and we hope to have it addressed during this month (April).

I was able to send out a notification immediately and flawlessly 3/11/2015 7:49 PM (PT), however I have not had success over the last several days. Many thanks to the IS staff who have made the LCR section so awesome that I could, at least, mine some data and send emails and texts out last second as a plan B.

We cannot get any RS events to send email notifications. It worked once a few months ago and now nothing. I have checked subscriptions and settings in the calendar options and all appears to be correct for my account.

What else can I do to identify the problem?

It seems a shame that after months of encouraging sisters to have a correct email address in their accounts that we are now having to go back to emailing with a long list of email addresses that will certainly miss many due to changes, moves etc.

Our ward calendar notifications are also not working for about 2-3 weeks now. Last time this happened they just started working again after a month or 2

kadefreitas wrote:It seems a shame that after months of encouraging sisters to have a correct email address in their accounts that we are now having to go back to emailing with a long list of email addresses that will certainly miss many due to changes, moves etc.

You could teach them about LDS Tools and how to use the Sync URL on the calendar to place events into their personal calendar.

Just from my own personal perspective, I'd be turning off email notifications if someone kept sending emails for everything on the calendar. Some people may like notifications, but it can alienate others.

kadefreitas wrote:We cannot get any RS events to send email notifications. It worked once a few months ago and now nothing. I have checked subscriptions and settings in the calendar options and all appears to be correct for my account.

What else can I do to identify the problem?

The problem has been identified and will hopefully be fixed soon. See this post.

I am still having problems sending email notifications. Any update on when this will be fixed?

mparkins wrote:I am still having problems sending email notifications. Any update on when this will be fixed?

The last update I've heard is the one I linked to in the post just before yours: a Church employee said "we hope to have it addressed during this month (April)." It's still April, so the hoped-for release date has not yet passed.

Clearly. But since three weeks have passed since both the original post and yours I hoped we might have more information.

It's April for another week. So they still have time to make their target. This thread is 18 months old, so there doesn't seem to be any urgency to it.

Right. But they have thought that they have fixed it multiple times. In my case it didn't work for a couple of months in that time, then worked again until mid-March. Hopefully this will be the one that finally works.

OK, now that it's May and it still doesn't work can I ask if there's an update on the progress?

mparkins wrote:OK, now that it's May and it still doesn't work can I ask if there's an update on the progress?

You can ask, but the participation of Church employees in the forum is rather sporadic, so there's no guarantee anyone in the know will see your post soon (or ever). This isn't the official communications channel. The official channel is to use the Feedback link, but that can take a while to get a response. And of course, the the message was simply that the developers "hoped" to deliver a fix in April; that was always approximate and subject to changing priorities.

Sounds like there is more going on than what has been stated above, making sure you are subscribed checking spam folders, being patient while email is sent. I have been working on trying to understand what is going on for a year now, about the time this started to occur.

1. Ward member and I used to get Calendar email reminder on a regular basis about a year ago now, but do not now (the reminders are scheduled and people are subscribed to the appropriate calendars)
2. It briefly seemed to work when a new admin was added to the calendar (about 4 months ago), and it worked for about a week. I did not change any setting just added the new admin.
3. If waiting for a reminder to come through is the case how come I do not have any issue with other email, just from the calendars and I have been waiting of a year now on some of the reminders (not just hours or days).
4. I am pretty sure there is some issue with a church server or some program update that happened about a year ago.

I would really like to get the calendar reminders working again.

Did not read the last couple of pages of comments. I see it is being worked on to some extent. Thanks

No email for new event just added. Any ETA?

Doesn't work in our stake as well. Hasn't worked for a while. Is this something that is being fixed? It was great when it worked.

I am actually glad that it doesn't work. I occasionally forget to select the Bishopric calendar, and instead the announcement of the DI Referral appointment goes to the "default" calendar -- aka, Ward Activities. I would hate it if the entire ward showed up at the bishop's office on Wed at 7 PM.

CrockettDR wrote:Notifications going out is still a known problem. It works for many units but doesn't for others. The fix invovles a couple systems and we hope to have it addressed during this month (April).

It is the end of June 2015 & this still doesn't work for our unit. Any ETA on when calendar notification might be updated? Does anyone know when the next release is scheduled to come out?

I am curious as well. This has been going on sporadically for over a year now.

Just tied to send a notification from our calendar and it is still not working. It has not been working since the first of the year. When will an update be available to fix this problem.

Based on how long it's been, it must not be high on the list of priorities for development right now – there are many projects and few developers. At this point it is best to assume that it will not be fixed and find another solution for notifications that will work in your ward or stake.

If/when it is fixed, it will be a pleasant surprise, but there have been no indications that developers are currently working on it, therefore there is no estimated time of arrival.

It still does not work. We have tried several times.

Was there ever a resolution to this issue? We have the same issue. We have tried everything to get email working, but cannot seem to be successful. We have deleted and re-created calendars, unsubscribed and resubscribed, tried to send now and at a specified time, tried form multiple sign-ins, all day events, specific time events, single occurrence, re-occurence with and without room reservations. Zero success. Not one of the several people subscribed is receiving an email. All have checked their spam boxes. One of the address' is one of my own going to my own mail server that I have full control over, there are no messages hitting the box. I've sent in 'feedback' asking for help as instructed when calling LUS, but I have never received anything back on my request. Please help if you have advise!

CrockettDR wrote:Notifications going out is still a known problem. It works for many units but doesn't for others. The fix invovles a couple systems and we hope to have it addressed during this month (April).

This was a post from a church employee.

Calendar notifications for our ward stopped back in March 2015. At the present time, still not working but I see it is a churchwide problem.

Hopefully it will be fixed someday. Let's not lose hope.

It sent out a notification properly Monday for the "send a notification now" option, first time for awhile. Are notifications now working for others?

Not such luck here. It is frustrating.

We believe notifications has finally been fixed. We did have an issue for the last couple weeks where we were pointing to an old membership database causing some notifications to go to old email addresses, or not go out if the email address was recently added. But we believe this has all been resolved. So, if you are seeing problems with notifications now, let us know.

Dave Crockett - calendar product manager

Thank you for the fix! We will put it through the paces.

I am a Stake Administrator. I have not been able to send email notifications for Stake calendar events for MONTHS! I have tried again this morning hoping that it would send but am disappointed. I requested a "send now" email and it did not work. Any ideas on how to get event reminders to email out aside from having the Stake Exec Sec send an email to the entire stake through the MLS?

Notifications still do not work in our ward as well.

Same here. Still not working.

We well check on things. We know they were working recently because we saw complaints from people getting notifications that didn't want them.

Dave Crockett - calendar product manager

CrockettDR wrote:We know they were working recently because we saw complaints from people getting notifications that didn't want them.

I found it was working, but not correctly, because the calendar began sending notices for repeating events that had been deleted months before, and were no longer scheduled on ANY calendar or reserving rooms in any way. I went back to those events in previous months and deleted ANY and ALL the old events, and the reminders stopped. FYI-hope it helps...

CrockettDR wrote:We well check on things. We know they were working recently because we saw complaints from people getting notifications that didn't want them.

There's been a suggestion that somehow "email later" builds the email list immediately and only delays the "send". This results in emails being sent to members who have left the ward between the time of scheduling and the time of sending. A gap that could be as long as a year.

I've not seen confirmation of that, but something I thought I'd mention.

Email messages went out from one of our Stake calendars that was set to go out 14 days in advance. It worked great unfortunately made me look a bit silly, I had recently informed them (per forum info) that the email on the calendar didn't work and not to expect a fix for a while. We were all excited to see the fix now waiting for the next large email to go out about General Conference!

E-mail notifications are not working for our stake

I did an email notification this morning and it worked just fine! Wonderful!!!

jsberry wrote:I did an email notification this morning and it worked just fine! Wonderful!!!

Jsberry was this an event that you selected send an e-mail about now or one that was send an e-mail at a later time?

I haven't had success with event reminders.

Ditto for our ward. I set up an email reminder for a ward temple night calendar event that was supposed to go out a few days ago and never did.

I moved last December and have not received email notifications for calendar events ever since. I have an email address listed on my profile which has not changed. I have ensured that I am subscribed to several ward and stake calendars in my new area. I checked my "Options" settings to ensure I have opted to receive email notifications. I have checked my spam folder and have searched my inbox for "notifications@lds.org". What else could be causing me to not receive email notifications for new/modified calendar events?

j.samfisher wrote:What else could be causing me to not receive email notifications for new/modified calendar events?

There could be a number of things.

1)Does your ward actually use the calendar? I've had some flat out refuse (drove me nuts and everyone else when scheduling the building).

2)Does whomever creates the events select to send emails out? I'm in charge of my ward calendar, but due to the problems mentioned on this thread, I choose not to send them out. It's not required. The person who creates them may not even realize they have the emails turned off.

3)Your stake is experiencing the problems described in this thread. The developers are trying to get the system to work properly, it just doesn't work for everyone all the time.

Check with others in your ward/stake to see if anyone else gets them. That will give you a clue as to what the problem is.

Thank you for the response. I have been creating the events which rules out #1 and #2. UPDATE - Something changed from last Sunday to today, because I am now receiving notifications. My guess is a change was made this week related to #3. Thank you!!!

j.samfisher wrote:UPDATE - Something changed from last Sunday to today, because I am now receiving notifications. My guess is a change was made this week related to #3. Thank you!!!

New version rolled out on the 22nd.

IT WORKED !!! =)

Email notifications are working again for my ward! Thank-you so much this is a wonderful tool that I have missed.

In the past, notifications were copied to the creator of the event, so we had many users thinking notification weren't working. We recently changed that so that the creator also receives the notification.

Email notifications that are to go out 1 day before a recurring event don't appear to be sent. I configured the meeting using callings, and some of the positions are unfilled. I suspect having an unfilled calling causes a problem.

Jon

Notifications set up for 1 day before event are still not working here. Nothing in spam or junk folders. Send now works, but other notification options don't.

We have noticed that when people create an event and use the send e-mail now option, everything is fine, but if you want to schedule the email x days before the event, that seems to have issues still. So, I have been logging in and changing the email to email now a couple days before the event. It is not ideal, but it is working. It would be really nice if the scheduler would work like it used to.

I have also experienced intermittent issues with the email notification both with the now function and in the future. please investigate the problem as it not reliable.

I am trying to encourage our members to use this but the email notification has never working is a huge issue. It works for sending "now" but not for any hours/days ahead.

Sorry to bump an old thread, but I am experiencing this very same issue. I have scheduled Ward Council meetings, PEC meetings, etc. into the ward calendar for this coming year, with an email reminder set to go out one day before each meeting. Nobody, including me, is receiving the email reminder. Are efforts being made to fix this?

Yes, I'd like to know as well. Curious how the Church urges members to use the online tool, but it lacks such a fundamental notification function. And no support for the problem for YEARS. Something fishy going on.

It works fine with us. At the stake and ward level.

CAN81: Does it work when you schedule the notification, to not go out immediately, but rather, at 1 day prior to the event that is a month away in the future? For most of us, the notification goes out if we have it sent out the day we schedule the event and does not send it out when we want the notification it to be sent 1 day before a future event.

It works both ways. The notification that goes out right away (usually in my ward), and the one that goes out some days before the event (it's usually the stake that does this, and their timeframe is normally 7 days before the event).

Is this a public calendar or a private calendar? The developer I spoke with said it's never worked for private calendars. But they are unaware of a problem with public ones.

Russlhtltn: I have not tried with a public calendar lately, just the stake president's interview (private) calendar. I will try one on my next event that I add to the stake calendar and report back.

Yes, development is looking at fixing private calendars, so notification can go out on those.

I changed my calendar that the clerks use from private to public and the email started going out. I thought all was solved. However, it appears that the email is going to to well more people than just the viewers and editors. I am guessing it went to the whole stake. With that, I am forced to move it back to private and hope they fix it soon.

xigiff wrote:I changed my calendar that the clerks use from private to public and the email started going out. I thought all was solved. However, it appears that the email is going to to well more people than just the viewers and editors.

You don't have control over who the "viewers" are for a public calendar. So yes, it could go to a much wider audience than intended.

My ward calendars will not automatically send out notifications the day before events. Before anyone asks:
Yes, I verified that I am subscribed to the calendar.
Yes, I marked the event to send a notification 1 day before.
Yes, I checked my email spam folder for the emails.

It will send an immediate notification if I choose Now as the option for sending notifications and create/update the event. But it won’t send notifications before each event if it repeats.

mnmpeterson wrote:It will send an immediate notification if I choose Now as the option for sending notifications and create/update the event. But it won’t send notifications before each event if it repeats.

It's a known issue that "now" tends to work while "later" if iffy. I haven't seen anyone mention repeating events, but that does seem like a logical factor.

russellhltn wrote:It's a known issue that "now" tends to work while "later" is iffy.

The only thing to be done is to continue to report it through Feedback. Perhaps one of these millennia they will have the time, resources, and priority to fix it.

It would be a wonderful feature to have if only it was reliable and dependable.

It seems email notifications are still unreliable--4 years after the last post here. This is very disheartening. This would be a great feature if it were dependable! I have had several notifications over the last year (and one just a week ago) that did not send, even when I selected "send now." But I did get an email notification sent out last month for a repeated event that I forgot to cancel. :/ It's just hit or miss and I can't find a pattern of when it will work and when it won't.

Anyone out there able and willing to fix this really old bug?? It's way past due.

jilloney wrote: Sun Mar 27, 2022 9:29 pm It seems email notifications are still unreliable--4 years after the last post here. This is very disheartening. This would be a great feature if it were dependable! I have had several notifications over the last year (and one just a week ago) that did not send, even when I selected "send now." But I did get an email notification sent out last month for a repeated event that I forgot to cancel. :/ It's just hit or miss and I can't find a pattern of when it will work and when it won't.

Anyone out there able and willing to fix this really old bug?? It's way past due.

I don't think the question is "able and willing" as much as "allowed." We are told the developers are a very small group indeed and are not at liberty to set their own priorities. The fact that there is functionality makes me believe the Brethren feel it is useful, but the fact that it is unreliable makes me believe that fixing it isn't high enough on the priority list to invest very limited resources in the fix (yet). Of course, I'm just a regular member like everyone else and have no special knowledge of how the priorities are set. Probably the best thing we users can do is provide feedback via the church web site (the official way to report bugs and request features) and then be patient. Feedback is read and summarized for prioritization of future improvements.