LockedCalendar scheduling issues - 4/15

Anyone else having issues adding items to calendars? I have had several members report to me that they have been unable to add events to the calendar today (4/15). I confirmed I cannot add anything (tried multiple browsers and multiple computers). Was reported to me at around 5pm mountain and confirmed still an issue at 6:45pm. When adding new event details, I get the eternal spinning wheel of joy.

dshep2020 wrote:I get the eternal spinning wheel of joy.

Yup. Doing that for me too. Probably means a service has died. Those kinds of things tend to get fixed fixed mid-morning tomorrow, Utah time.

Yep, same here for both Safari and Chrome on Mac OSX.9.2

Happening to me to. I can add items but if they require reserving a room I get the spinning wheel.

For the last few days I have been unable to successfully edit or create new meetings/events in the LDS calendar. All works well until I click on Update or Create, all I see if a spinning circle as though it is trying to update or create a meeting. I've let the spinning wheel run for about an hour without result. I can repro the issue on both IE (8.1, and 8.1 update), and on Firefox and neither is working for me. Anyone else seeing this or have any advice on how to address the issue?

Thanks so much,
Wayne

Just chiming in to say that I'm experiencing the same issue here on Windows / Firefox when adding a resource to the booking.

lewiswf1 wrote:For the last few days I have been unable to successfully edit or create new meetings/events in the LDS calendar. All works well until I click on Update or Create, all I see if a spinning circle as though it is trying to update or create a meeting. I've let the spinning wheel run for about an hour without result. I can repro the issue on both IE (8.1, and 8.1 update), and on Firefox and neither is working for me. Anyone else seeing this or have any advice on how to address the issue?

I've moved your post into the existing discussion of the issue. It sure sounds like the same problem everyone else is reporting, although your description of "the last few days" sounds longer than this particular problem has existed -- I certainly was able to make changes to the calendar on Sunday, April 13.

Ditto on this issue. It's been a problem since mid-day on Tuesday (Pacific Time). Tried several browsers, have refreshed and cleared cookies. Events can be added but assigning rooms in a building gives the spinning wheel.

Most calendar issues can afford to wait a day or two, but when you are trying to block time for a funeral it's fairly important to make sure it gets done in a timely manner to avoid possible conflicts. I hope the previous poster is correct that it will be fixed sometime today.

Ditto, on the eternal spinning wheel of joy issue.

I have tried both MAC and PC, including Chrome, Explorer and Firefox.
I can create an event with very limited detail from the initial dialogue box, but from there, I cannot create it with more detail or attempt to update it without Ye Olde Spinning Wheel of Joy appearing.
Same issue for another member of the ward and our Stake Tech person, all starting yesterday, 4/15.

I agree with a previous comment that many issues can wait, but I, also, am trying to schedule a funeral in a specific bldg, with specific times, and hopefully the issue will be resolved quickly in this case.

I've notified both the QA engineer and the Solutions Manager for the Calendar about this problem. Hopefully there will be some action soon.

Sorry for not responding quicker I was trying to track down the issue. We released Fixes yesterday for a bigger release we will have down the road.

Anyway We have found the issue and it should be resolved shortly.

Thanks. I am having this issue as well. https://tech.lds.org/forum/viewtopic.ph ... 55#p122955

Also, the contact information for the person who created or edited the event is missing yesterday and today when I logged in. Sounds like it might be related. I hope so. We need those names.

kjens wrote:Also, the contact information for the person who created or edited the event is missing yesterday and today when I logged in. Sounds like it might be related. I hope so. We need those names.

That detail was linked to the recent problems in this post. I'm confident that it is related.

I just tested this, and it seems to be working now. I can schedule events that use locations, and the contact information appears on the event details.



Thanks to the engineers at ICS for their efforts to get this working again!

Has there been any solution to the problem with scheduling resources in the buildings? I have been having problems for about two weeks. I have some problems creating an event and then no luck at all with trying to schedule rooms. Sometimes even gets the date the event ends up on is wrong.

Thanks,
karri

karrihoyt wrote:I have some problems creating an event and then no luck at all with trying to schedule rooms. Sometimes even gets the date the event ends up on is wrong.

The problem was reported fixed in a prior post. I just tried it and had no problems, so whatever it is, it's not global.

What exactly happens when you try to schedule?

We are experiencing the same issue. We cannot add any scheduling with a building resource added. We can only use the "no location" to be able to add events. Firefox, Safari, Explorer and Chrome all have the same problem. This has been happening since about the 15th of May to today, May 18th. Any ideas when this will be fixed?

cowvet wrote:We are experiencing the same issue. We cannot add any scheduling with a building resource added. We can only use the "no location" to be able to add events. Firefox, Safari, Explorer and Chrome all have the same problem. This has been happening since about the 15th of May to today, May 18th. Any ideas when this will be fixed?

I just added an event that included rooms in a building, and it worked fine. You seem to be assuming that this is the same problem that happened last month,and is a global problem that someone is working on, but I doubt that's the case (the problem last month was truly a global problem).

The following was posted in a different list and it is describing the same issue we are experiencing.
Re: Calendar not loading
#5Postby davidrichey » 16 May 2014 14:18
The problem is reserving a location along with the event. An event without a location "saves" but when you attempt to reserve a location, it does not save. The "beachball" just spins. Tried it with both FireFox & Chrome-same results.
Seeing that, and since it has been experienced by multiple people using different computers and settings, I naturally assumed this could be related to the previous issue.
That being said, any ideas? I have tried with all cookies restrictions removed, no good, no security restrictions, no go.

I am still having the issue of not being able to schedule a room (or building) when scheduling an event. I can schedule the event with "no location". As the executive secretary, being a default administrator, I have been reserving rooms along with events until the last couple of weeks. I am also the assigned building scheduler for our stake center in the system and am unable to restrict a room (or building), which I have been able to do until the last couple of weeks. I am sure this issue is affecting more than just me and will affect every unit unless they still do a manual system of reserving rooms and buildings for events.

I am Locking this as alot of the posts on here are general issues and this was a issue we had on 4/15 with adding events. It should be resolved if you have a specific issue let me know.