mrrad wrote:It strikes me that this problem might have been avoided if the men counting and verifying the donations allowed themselves to be just a little curious about what they were seeing. If you've been doing the calling for more than a few months you notice patterns. If you stopped long enough to think about who's donating and how much they're donating you'd recognize something unusual was happening before sending the check to the bank for deposit.
The great thing about noticing something unusual is that you have three years worth of MLS data at your fingertips at that very moment. You could easily look up that donor's record to confirm that, yes, this $800 donation is ten times as large as a typical donation from this person. Then give the donor a call before proceeding or, if you think you're being too nosey, let the Bishop call the donor.
Frankly, I have no idea what's going on in their lives that may have caused them to increase their donation. Maybe they got a bonus. Maybe they've changed how much they think they should be contributing. But what I do know is that before that slip is looked at by the people counting, the member had to
1. Write out a check, or count out the cash.
2. Fill out a donation slip with the amount identified.
Those are two points where the member could pause and reconsider how much they are actually donating. They are far, far better equipped to analyze their life than I am.
It's easy to think that, because you're dealing with confidential matters, you shouldn't think too hard about the financial situations of individuals in your ward. But I think it's part of magnifying your calling. I've heard numerous stories from people who, after being released from a calling, have an almost miraculous ability to forget the confidential matters they knew when they had the calling.
I don't know how others handle it. But I can tell you that I don't remember donation amounts from three days ago, much less over the course of the five years I've been a finance clerk. Are there patterns? Sure. But patterns are broken all the time.
What if you received a donation slip that had $400 for the Ward Missionary account and didn't specify an indivudual missionary's name? Would you enter the donation exactly as it was written on the slip without being a little curious about where it really should go? And then consider that two men should be verifying this information before it goes into the MLS record. Did neither one think twice about it?
If I can't determine where it goes based on some detective work (similar name, talking with the bishop, etc.), it goes into the general Ward missionary account. Generally when that happens (and it does happen), I learn about it sometime later because the family of the missionary will follow up on it, or the bishop will ask if so-and-so made a donation towards X's missionary account. Afterwards, if the same family makes a donation, I know where to credit it, whether or not it's spelled out. But if they've never made a donation to WM before, I wouldn't try to contact them to ask if they were sure they meant to donate to WM, or ask them if they really meant to put that much into WM. It's their call, and they filled out the slip.