Church Firewalls Block RMTP connections to YouTube

21 postsstarted by rogerseda 2,154 viewsoriginal topic

New Member
#1
Today I noticed that at least 2 units in our stake reported an inability of the connection to stream using RTMP to YouTube. Since this has affected two units (maybe more) is there a way to ensure that the firewall allows this protocol?
New Member
#2
We're hitting the same thing at our stake center. We use YouTube for streaming (much better for our members than Zoom) which means some of wards won't be able to to broadcast today.
New Member
#3
This morning my RTMP feed to YouTube is fine and functional. BUT, my HTTPS connection is blocked. I can’t browse to YouTube or YouTube studio on the church network.
New Member
#4
A work around to bypass the church DNS was suggested over here.
brad_p wrote: Sun Jul 05, 2026 9:07 am Worked with two other stake technology specialists this morning. Confirmed that 4 separate buildings in separate stakes are all not resolving to youtube.com on church networks. We updated the network adapter to use 8.8.8.8 instead for DNS. That did the trick.

Just in case this helps anyone this morning wondering why their broadcasts won't work.
Member
#5
It's DNS. The church's DNS isn't resolving. Updating a devices DNS to use 8.8.8.8 fixes it and YouTube.com resolves again.
New Member
#6
Wish we could change DNS assignment via DHCP at the router/firewall but doesn't look like it's allowed. We changed DNS settings manually on our Teradek but the Mevo cams disallow manual DNS entries.
New Member
#7
We have issues with laptops only, mobile devices can still run youtube/ youtube studio. Is anyone else experiencing the same?
New Member
#8
Has anyone called Church HQ Support to ask why they are blocking YouTube suddenly?
Member
#9
Wonderful... we were hitting this issue with all the wards who had met already in our stake, but we're unable to update DNS as the firewall in our buildings appears to be blocking outbound DNS as well... (I'm sure to force you to use the church provided DNS and the filtering that comes along with it)
New Member
#10
Reporting from Nevada: the recent YouTube DNS block disabled all of our televisions (wireless, Liahona with NoSplash policy) and disrupted several Sunday School classes that relied on the Church’s YouTube website using personal tablets and laptops. It also interfered with a missionary report broadcast; although the ward successfully tested the system on Friday, the new YouTube block prevented the camera feed from being ingested. We eventually identified DNS resolution as the issue, but not in time to save the broadcast.

Not a very fun day for Stake Tech Spcs. :x
Community Administrator
#11
Interesting, ran into this Friday. When I disabled the port and re-enabled, it seemed to work.

However, at this point, I'm thinking they might have connected to YouTube via another route (hotspot?), but when they went back to the wired jack, the system was using the cached DNS lookup so it was able to run.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
#12

Church DNS prevents RMTP connections to YouTube servers

This DNS issue impacted our three (3) buildings today. Prevented 5 of our 8 wards from broadcasting sacrament meeting. So glad to have found this forum discussion with the solution of manually changing the DNS to Google (8.8.8.8). That was the work-around I needed. The wards that start at noon were able to successfully broadcast their sacrament meetings. :)

viewtopic.php?t=46969

David Patten
Salt Lake Valley View Stake
David P
New Member
#13
Agreed, thank you for this active forum. Our stake also uses Youtube live and changing the DNS to 8.8.8.8 allowed the stream to start. Does anyone know if this workaround will continue to work or will the firewall be updated to allow Youtube again?
New Member
#14
elderday wrote: Sun Jul 05, 2026 11:05 am Has anyone called Church HQ Support to ask why they are blocking YouTube suddenly?
I called and opened a support ticket. The individual I spoke to said network engineers were aware and were investigating / working toward resolution. Nothing other than this.
Community Moderators
#15
snihipali99 wrote: Sun Jul 05, 2026 1:27 pm Our stake also uses Youtube live and changing the DNS to 8.8.8.8 allowed the stream to start. Does anyone know if this workaround will continue to work or will the firewall be updated to allow Youtube again?
How/where do I change the DNS? I did not think I could do that. And if it involves going around the firewall, that will not be an option for me. Thanks.
New Member
#16
I'm glad this is being worked on. We're experiencing difficulty reaching YouTube at our building in Herriman, Utah. Manually overriding DNS settings let's us access YouTube. We strongly prefer using YouTube over zoom for sacrament and stake conference broadcasts.
New Member
#17
lajackson wrote: Sun Jul 05, 2026 2:09 pm
snihipali99 wrote: Sun Jul 05, 2026 1:27 pm Our stake also uses Youtube live and changing the DNS to 8.8.8.8 allowed the stream to start. Does anyone know if this workaround will continue to work or will the firewall be updated to allow Youtube again?
How/where do I change the DNS? I did not think I could do that. And if it involves going around the firewall, that will not be an option for me. Thanks.
This is usually done in the network settings on your device (laptop, tablet, etc) and change the DNS servers from automatic/DHCP to manual and add 8.8.8.8 as a DNS server.
Community Administrator
#18
Frankly I'm a little surprised that setting another DNS works. I thought the church blocked them.

I think someone really messed up the settings.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#19
fozz wrote: Sun Jul 05, 2026 2:19 pm
lajackson wrote: Sun Jul 05, 2026 2:09 pm
snihipali99 wrote: Sun Jul 05, 2026 1:27 pm Our stake also uses Youtube live and changing the DNS to 8.8.8.8 allowed the stream to start. Does anyone know if this workaround will continue to work or will the firewall be updated to allow Youtube again?
How/where do I change the DNS? I did not think I could do that. And if it involves going around the firewall, that will not be an option for me. Thanks.
This is usually done in the network settings on your device (laptop, tablet, etc) and change the DNS servers from automatic/DHCP to manual and add 8.8.8.8 as a DNS server.
Confirmed: we were successful by eventually figuring out how to manually specify DNS servers - on both the Teradek and Mevo cams - instead of relying on DNS settings coming from DHCP. Was a long day. Technology gremlins need to rest on the Sabbath.
Church Employee
#20
How did you set the dns on the mevo? I haven’t been able to find any way to do it.
Aaron Barker
Front-end Development Lead for LDS.org (content portions, not apps) and Ward Executive Secretary.
New Member
#21
An update was recently pushed to the Meraki meetinghouse template. As your firewalls update the configuration the issue will resolve. I was able to successfully hit YouTube /R/TMP as of last night 7/6/26 from a few buildings in my stake that were having the same issue.