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Today I noticed that at least 2 units in our stake reported an inability of the connection to stream using RTMP to YouTube. Since this has affected two units (maybe more) is there a way to ensure that the firewall allows this protocol?
brad_p wrote: Sun Jul 05, 2026 9:07 am Worked with two other stake technology specialists this morning. Confirmed that 4 separate buildings in separate stakes are all not resolving to youtube.com on church networks. We updated the network adapter to use 8.8.8.8 instead for DNS. That did the trick.
Just in case this helps anyone this morning wondering why their broadcasts won't work.
Church DNS prevents RMTP connections to YouTube servers
I called and opened a support ticket. The individual I spoke to said network engineers were aware and were investigating / working toward resolution. Nothing other than this.elderday wrote: Sun Jul 05, 2026 11:05 am Has anyone called Church HQ Support to ask why they are blocking YouTube suddenly?
How/where do I change the DNS? I did not think I could do that. And if it involves going around the firewall, that will not be an option for me. Thanks.snihipali99 wrote: Sun Jul 05, 2026 1:27 pm Our stake also uses Youtube live and changing the DNS to 8.8.8.8 allowed the stream to start. Does anyone know if this workaround will continue to work or will the firewall be updated to allow Youtube again?
This is usually done in the network settings on your device (laptop, tablet, etc) and change the DNS servers from automatic/DHCP to manual and add 8.8.8.8 as a DNS server.lajackson wrote: Sun Jul 05, 2026 2:09 pmHow/where do I change the DNS? I did not think I could do that. And if it involves going around the firewall, that will not be an option for me. Thanks.snihipali99 wrote: Sun Jul 05, 2026 1:27 pm Our stake also uses Youtube live and changing the DNS to 8.8.8.8 allowed the stream to start. Does anyone know if this workaround will continue to work or will the firewall be updated to allow Youtube again?
Confirmed: we were successful by eventually figuring out how to manually specify DNS servers - on both the Teradek and Mevo cams - instead of relying on DNS settings coming from DHCP. Was a long day. Technology gremlins need to rest on the Sabbath.fozz wrote: Sun Jul 05, 2026 2:19 pmThis is usually done in the network settings on your device (laptop, tablet, etc) and change the DNS servers from automatic/DHCP to manual and add 8.8.8.8 as a DNS server.lajackson wrote: Sun Jul 05, 2026 2:09 pmHow/where do I change the DNS? I did not think I could do that. And if it involves going around the firewall, that will not be an option for me. Thanks.snihipali99 wrote: Sun Jul 05, 2026 1:27 pm Our stake also uses Youtube live and changing the DNS to 8.8.8.8 allowed the stream to start. Does anyone know if this workaround will continue to work or will the firewall be updated to allow Youtube again?