Depending on your level of technical knowledge, you could examine the email header to see if the email originated today, or if it got trapped in a server.
It's hard to say. Some information could be gleaned by looking at the full headers of such a message. Do any of the emails request that you take action?jalldredge wrote: Thu Feb 05, 2026 4:51 pm I assume this is a glitch that the system sent out an old “Donation Submitted” confirmation. Very odd! Anyone else? any need to worry?
Without full headers it will be hard to tell if the messages are new or old, but it's probably still worth contacting them.
True. If they need them I'll work with the member to try to get the full headers. But if you're right about what happened (and it's a reasonable guess), then just the existence of the email may be enough for them to realize what happened (if they don't know already).ambldsorg wrote: Thu Feb 05, 2026 10:00 pm Without full headers it will be hard to tell if the messages are new or old, but it's probably still worth contacting them.
Dear donor,
As you may already know, when a donation is made online, the system generates a notification email to acknowledge receipt. Due to a technical issue, the email service failed to send many of these emails over the course of the last few weeks.
That issue has now been resolved, and the email service has resumed its normal operation. Unfortunately, the unsent emails for past donations that had been sitting in a queue were released today as a result. If you have received an email notification which shows a donation date before today, please disregard it.
That email is only a delayed notification for a donation made in the past. No donations have been re‑processed or will be withdrawn again.
We understand this may have been confusing or concerning, and we sincerely apologize for the unnecessary worry this may have caused. Please rest assured, those backdated emails were just delayed notifications for contributions made from days to several weeks ago.
Once again, we greatly appreciate your generosity and understanding.
. But it is mostly surprising because I feel the Church has a very good track record for this type of thing especially considering the size and geographic diversity of the number of users/members. Amazing tech tools! Thanks again!The status message on the Donations page states:eblood66 wrote: Fri Feb 06, 2026 7:29 am One thing that puzzles me is that I myself made 3 donations since the beginning of November and now and I haven't received any of these old notifications.
This might imply that some of the messages were successfully delivered at the time that they were generated. Maybe you got the old notifications already when you donated and have forgotten?the email service failed to send many of these emails over the course of the last few weeks.
It would probably be a good idea to let them know about it, and direct them to the message displayed on the Donations page.eblood66 wrote: Fri Feb 06, 2026 7:29 am I'm wondering if I should at least warn the other clerks in our stake.