How to use newly mounted camera

The Facilities group just recently installed a new camera in our chapel but has not provided training. Who should I contact for to help me learn how to use the new equipment?
Ward Tech Specialist
Grandview 3rd Ward
Grandview East Stake Provo Utah

REChambers wrote: Sun Jan 18, 2026 9:52 pm The Facilities group just recently installed a new camera in our chapel but has not provided training. Who should I contact for to help me learn how to use the new equipment?
Ward Tech Specialist
Grandview 3rd Ward
Grandview East Stake Provo Utah

Ideally someone from Facilities.

Assuming you have the camera details, I personally would do a search on the internet and download the relevant documentation!

Hello neighbor!

We just got one too. The company provided the attached powerpoint for training. The gist of it is you need to download nditools https://ndi.video/tools/ for your laptop. Then you can select the camera in NDI tools and it will become a virtual input for Zoom.

If you navigate to the camera's IP address (label on the bottom of the bracket) and login (admin/admin or guest/guest) you can then control the camera's position and even save some preset position that can be called up. I setup the ones in my stake for 1. Pulpit, 2. Music conductor, 3. Choir. The stake center gets a few others for musical numbers, floor exercise, and so on that are used in stake conferences. As a note I only provide the guest login for the wards so they don't accidentally mess up the advanced settings.

Andrew Gibson
Stake Technology Specialist
Provo North Park Stake

Whats the benefit of using NDI tools? We also recently had a new RL 500 camera installed and I am trying to figure out the be operatring procedure that I can train an assitant with. In a perfect world I would love to be able to manage everything remotly so that a member doesn't have to sit in a pew with their laptop hardwired to the the camera. Is this too much of an ask?

davemoore99 wrote: Sun Jun 14, 2026 12:19 am Whats the benefit of using NDI tools? We also recently had a new RL 500 camera installed and I am trying to figure out the be operatring procedure that I can train an assitant with. In a perfect world I would love to be able to manage everything remotly so that a member doesn't have to sit in a pew with their laptop hardwired to the the camera. Is this too much of an ask?

Main purpose is ease of installation and use. Without NDI you need separate tools, something to process HDMI out, something to get the audio, a network connection to do the PTZ controls, something to mix all this together. NDI kind of wraps all this into one interface. So tech folks who aren't as familiar with the details, or don't want to mess with details, just run NDI and go. So if you just use Zoom and need basic features, it's great.

Downside is that NDI is proprietary, and in my experience the supporting tools I needed were a bit buggy and too beefy for the laptop I was given to use.

As for doing it remotely, I'd recommend a putting a laptop in the media rack room. Then getting something like a tablet to remote on in. The remoting software is still tricky, lots of options exist. The upside is you can then sit in the pews. Plenty of internal network remoting software tools exist. If you go beyond internal, it gets trickier. I use AnyDesk, but that's on a free tier and it can kick you off every 30 minutes for being free. The upside is that I've controlled sacrament meeting broadcasts from home.

I have noticed there is quite a lag from the NDI interface to what is being seen on zoom. Have you noticed that as well. Any hits on improving that.