What about pulling them off the lost members list back into your ward and then marking them as deceased?typhon wrote: Mon Dec 29, 2025 12:17 am the option is not illuminating.
even when i have their member number, the system will not display their info.
yes. they keep showing up on my finding lost member report. i tried the other units just to see if it would work. it did not.russellhltn wrote: Mon Dec 29, 2025 2:34 am Is this person a member of your ward? I'm looking at the selection at the very top of your screen.
have not tried that yet. it should not be this complicated.
I would call the GSD and give them the information on the deceased person. They should be able to record that on the member's record for you. You will probably need a death date and place.typhon wrote: Wed Dec 31, 2025 10:01 am the system will not allow me to import them into my ward without a current address.
i guess i could just make one up...
GSD = Global Services Department (used to be called the Global Service Center).
You can use the Help > Contact Us menu option in LCR to submit a support issue where you can make this kind of request. That page also has phone contact information for the GSD as well.davesudweeks wrote: Thu Jan 01, 2026 10:29 pm I think there is also a special request option in LCR that will let you send the information to them (I haven't had access to LCR for a few years so can't verify): Full member name, membership number, death date and death place should do it.
thanks!davesudweeks wrote: Thu Jan 01, 2026 10:29 pmGSD = Global Services Department (used to be called the Global Service Center).
Contact information is available here: https://tech.churchofjesuschrist.org/wi ... ice_Center
I would use the "Support for Local Unit Leaders" section.
I think there is also a special request option in LCR that will let you send the information to them (I haven't had access to LCR for a few years so can't verify): Full member name, membership number, death date and death place should do it.
thanks!eblood66 wrote: Fri Jan 02, 2026 12:26 pmYou can use the Help > Contact Us menu option in LCR to submit a support issue where you can make this kind of request. That page also has phone contact information for the GSD as well.davesudweeks wrote: Thu Jan 01, 2026 10:29 pm I think there is also a special request option in LCR that will let you send the information to them (I haven't had access to LCR for a few years so can't verify): Full member name, membership number, death date and death place should do it.
The help desk told me once that it is better to give them the death information (date and place) and let them update the record, rather than to transfer the record back into the ward and record it locally.WillisCaldwell wrote: Tue Jan 13, 2026 2:22 pm You could try calling them back into your ward using the meeting house address.
I can understand the need for some kind of authentication, but I'd think they'd trust a clerk reporting on a former member of the ward. This might be one of those things that either change over time or depends on who answers the phone.garystroble wrote: Wed Jan 14, 2026 12:38 am And the GSD told me a few years back that in order for them to record a death they needed an obituary or death notice uploaded to them, I suppose to prevent someone pranking them that a person is dead. So there's that . . .