No option to print custom reports

15 postsstarted by aplucinik 2,126 viewsoriginal topic

New Member
#1
I'm in "Create a Report". I swear, I have printed custom reports in the past but there is no longer an option to do that. I have the ability to create, edit, and then generate the custom reports to the screen display but no option to actually print any report to either PDF file or print to paper.
Allan Plucinik
Ward Clerk
Colorado Springs, CO
Community Moderators
#2
I just checked and the print function button has been removed. That appears to be a recent change. Those reports can be printed from the web browser print function. But it will not have the clean formatting provided previously.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
New Member
#3
Right. Thank you for your response. Printing from the web browser print function or simply pressing CTRL-P on my keyboard does not print a nicely formatted report which is unacceptable. I hope this is just a temporary bug. I can't imagine why the ability to print a formatted report would be taken away. That would make Custom Reports almost useless. I've sent feedback to the Church about this issue.
Allan Plucinik
Ward Clerk
Colorado Springs, CO
Community Moderators
#4
If you get a response, please let us know what they say.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
New Member
#5
I want to keep this thread active to help impress how problematic it is not to have this print function anymore. I submitted feedback on the website about it. As a stake clerk, there are various requests from leaders to have reports that they cannot access any other way (e.g. stake primary president requesting a list of all primary children turning eight years old in a year). When will this be fixed?
New Member
#6
For anyone who reads this post. Please send feedback to the Church about this critical issue. The more feedback they get, the quicker they'll fix it. Click on the "Send Feedback" button at the bottom of the screen while in the "Create a Report" screen.
Allan Plucinik
Ward Clerk
Colorado Springs, CO
Senior Member
#7
amigodopovo wrote: Fri Nov 21, 2025 7:18 am I want to keep this thread active to help impress how problematic it is not to have this print function anymore. I submitted feedback on the website about it. As a stake clerk, there are various requests from leaders to have reports that they cannot access any other way (e.g. stake primary president requesting a list of all primary children turning eight years old in a year). When will this be fixed? (my emphasis added)
As mentioned in the post after yours, the feedback mechanism is the only way that any of us can communicate with the Church development teams. We're all on the outside just like yourself, with no awareness of any priorities or timelines for resolving issues. As end-users we all might be in 100% agreement with your view, but the Forum primarily serves as a place for user-to-user discussion and self-help, so there's nothing here that can help push the Church to action on any issue.

Although not conclusive, there does seem to be correlation at times between the amount of different people making feedback requests about the same topic, and the priority the Church gives to resolving that particular issue. And since it's our only option, I agree that crowd-sourcing feedback isn't a bad idea at all.
Senior Member
#8
Another option (in addition to official feedback) is to ask your stake president to bring it up in the coordinating council with his general authority and help him understand that removing the print function impedes the stake's efforts to "minister to the one."
New Member
#9
I found the same issue when trying to copy and paste from Custom Reports when using Firefox as my browser. However, using the same report within Custom Reports from the Chrome browser, I am able to copy and paste the data as before with acceptable results.
New Member
#10
I received an email from the developers today:

"This is a known issue that is being worked on by the development team. They are hoping to have it fixed in Q1 of 2026."
Allan Plucinik
Ward Clerk
Colorado Springs, CO
New Member
#11
This is been a problem for a while. I did give feedback once and was told, as stated here, that it was removed and they are working on it.

A better workaround for me has been to highlight and copy the lines of the report and paste that into a spreadsheet. You might have to tweak the formatting a little after that, but I still like it a lot better than using the browser's print function.
New Member
#12
GOOD NEWS EVERYBODY we now have the print function back in custom reports. We still need to work on them to get mailing labels back. For me, that's necessary function as my Bishop like to send birthday cards to all the youth and widows/widowers in the ward. There may be something to convert the PDF file to a mailing label format. Any suggestions?
New Member
#13
Finally! I'm the guy that initially reported the missing PRINT button for custom reports.

By the way, canned reports such as the MEMBER DIRECTORY were never missing the PRINT button.
You were always able to print mailing labels by going to MEMBERSHIP > MEMBER DIRECTORY. You can then select groups/categories of members to print such as aaronic priesthood quorum, relief society, etc. If the resulting list has some people you don't want in the printed report, you can select ALL then deselect those individuals you don't want included in the report or mailing labels print out.

When you click on the PRINT button, you can choose MAILING LABELS.
Allan Plucinik
Ward Clerk
Colorado Springs, CO
New Member
#14
ANy update on this issue?
New Member
#15
Why are you asking for an update? The bug was fixed.
Allan Plucinik
Ward Clerk
Colorado Springs, CO