Tech Forum Archive

Entered hymns visible only on my phone (doubled when another entered them again)

4 postsstarted by LRChoquette 716 viewsoriginal topic

LRChoquette
New Member
#1
I've been entering hymns in the Gospel Library app for over a year now, and it's worked flawlessly until last week. I entered the hymns the morning of July 3, but I heard from the bishop and the ward bulletin specialist on July 5 that they couldn't see the hymns. So I sent them the hymns by SMS and presumably one of them entered the hymns (again).

On July 6 each hymn's title showed twice on my phone (but not the number), but they appeared normally on others' phones in my family. I went back into Select Hymns on my phone and they still showed only once there.
Gospel Library - doubled hymns.jpg
Gospel Library - selected hymns.jpg
Possible lead: When I entered the hymns I was connected to church WiFi, but possibly not with the WiFi logged in (as required every 24 hours). However, between July 3 and 5 I was connected properly to my home WiFi quite a bit. My app version is 7.3.3-(733032.2213515) on Android 18, One UI 7.0
sbradshaw
Community Moderators
#2
LRChoquette wrote: Mon Jul 07, 2025 9:07 am I've been entering hymns in the Gospel Library app for over a year now, and it's worked flawlessly until last week. I entered the hymns the morning of July 3, but I heard from the bishop and the ward bulletin specialist on July 5 that they couldn't see the hymns. So I sent them the hymns by SMS and presumably one of them entered the hymns (again).

On July 6 each hymn's title showed twice on my phone (but not the number), but they appeared normally on others' phones in my family. I went back into Select Hymns on my phone and they still showed only once there.

Gospel Library - doubled hymns.jpgGospel Library - selected hymns.jpg

Possible lead: When I entered the hymns I was connected to church WiFi, but possibly not with the WiFi logged in (as required every 24 hours). However, between July 3 and 5 I was connected properly to my home WiFi quite a bit.
It would be interesting to see if you have the same issue next week. Maybe multiple people tried to enter the hymns at the same time, or something like that. It's also possible there was a temporary glitch when syncing. If the same thing happens for next week's hymns, you could try signing out and back in (in Gospel Library Settings), which should clear the hymn data currently on your phone and replace it with the data that's been synced to the server.
LRChoquette wrote: Mon Jul 07, 2025 9:07 am My app version is 7.3.3-(733032.2213515) on Android 18, One UI 7.0
I assume you mean Android 15, One UI 7.0, as Android 18 doesn't exist (yet). :) But your Android version is new enough that everything should work like normal.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
LRChoquette
New Member
#3
sbradshaw wrote: Mon Jul 07, 2025 11:12 amIt would be interesting to see if you have the same issue next week. Maybe multiple people tried to enter the hymns at the same time, or something like that. It's also possible there was a temporary glitch when syncing. If the same thing happens for next week's hymns, you could try signing out and back in (in Gospel Library Settings), which should clear the hymn data currently on your phone and replace it with the data that's been synced to the server.
Nobody else knew which hymns we had chosen on July 3, so they wouldn't have entered any hymns then. But as for next week, I've already entered the hymns, and then I had a family member look at "View Sacrament Meeting Hymns" on the corner menu of "Quick Links" on their own phone, and the hymns I entered are there. I'm probably going to run that check every week for a while until I get complacent. If it does happen again, I'll sign out and in as you suggest. Thanks!
sbradshaw wrote: Mon Jul 07, 2025 11:12 amI assume you mean Android 15, One UI 7.0, as Android 18 doesn't exist (yet). :) But your Android version is new enough that everything should work like normal.
Yes, I meant 15, good catch!
tlnance6
New Member
#4
I had similar problem today 8/24/25. I posted the hymns but several people (if not all) could only see the opening hymn.and no other hymns. I tried restarting my phone, clearing my cache, reinserting the hymns but neither thing helped.