Following Stake split I am unable to edit events for my building

Our stake was created on April 27th from the Far West Missouri Stake. I just tried to edit an event for one of the wards in our building that I created several months ago. I am unable to make any changes to the event because it says that the event is still owned by the Far West Stake. Is this something that just takes time to update, or does someone within the church membership department need to manually update all events to change the unit ownership to reflect the newly-created stake? I'm totally stuck otherwise.

It's possible that things just need to settle out.

But I don't have enough details to completely understand what's going on. It sounds like this event was for a different ward than the one you currently belong to. The only way you can edit that event is if you are the building scheduler for that building. There's a good chance that got lost when you were moved to a new stake. If I'm right, then a member of the stake presidency (including clerk and secretary) will need to re-enter you as a building scheduler in the calendar system. If your stake isn't the agent stake for that building, I don't think that's possible.

Same ward. Still show the same building scheduler calling. The actual event shows I created it, but it is owned by the previous stake prior to the split.

SingerGuy wrote: Wed May 07, 2025 10:09 pm Same ward. Still show the same building scheduler calling.

The calendar is a bit strange in that having your calling recorded in LCR doesn't grant you the rights. It has to be done in the calendar system by a stake admin.

If the event is on a ward calendar for your ward, perhaps you've lost your rights to that calendar. That would be something for ward calendar admin to look into.

I had a member of the Bishopric re-add me as an administrator to our building calendar, but I still can not edit an event I had previously made. There isn't any error message, but the object does not save with changes. I believe this is not because of my own permissions on the object, but because it is still owned by our previous Far West Stake (who no longer owns this building) and not by our newly-created stake. If this is true, then all events on our calendar for any of the buildings within our new Grand River Stake need to have their ownership changed to the new stake or all building coordinators will experience similar inability to modify existing events.

Just to be thorough I created a test event for a day the building was available and then opened the posted event. It showed that it was owned by the Far West Missouri Stake, just as the Tongan event above. So with my name newly re-added as the building calendar administrator, and my records being in the new stake, the calendar still sees that the old stake owns the events on it. Thankfully I was able to delete my test event, but I can not do that with other events already created.

SingerGuy wrote: Fri May 09, 2025 1:07 pm I had a member of the Bishopric re-add me as an administrator to our building calendar

I think we have a terminology issue.

Your bishopric can only add you as an editor or administrator of your ward's calendars. The event in question appears to be on a stake calendar. (Ownership there refers to the event and the calendar the event is scheduled on, not who owns the building.) Ward events shouldn't be on the stake calendar, it should be on a Tongan ward calendar. With the introduction of the online calendar, building schedulers no longer manage all the events. By in large, the units mange themselves. You can read the details in the calendar help files.

To be an editor of a stake calendar, a stake admin (extended stake presidency) has to add you. But only for calendars in your stake. Since this event was scheduled on the old stake calendar, that's problematic.

Also, no ward can make you a "building scheduler". That has to be done by a stake admin. And they can only do it if they "own" the building.

SingerGuy wrote: Fri May 09, 2025 1:07 pmJust to be thorough I created a test event for a day the building was available and then opened the posted event. It showed that it was owned by the Far West Missouri Stake, just as the Tongan event above.

That's..... interesting. Are you sure your membership records have moved to the new stake?

You keep throwing spaghetti against the wall and hoping something will stick. Yes, I am a member of the GR Stake. I have double and triple checked such details. I was a tier three support person in ICS for seven years. I know how to pay attention to details I can observe. I have clearly outlined the problem. I am unable to edit or delete events created prior to the split of our stake. Events created since the split can be edited and deleted by me, but they show that they are owned by the Far West Missouri Stake. Nothing I create shows it was created or owned by the Grand River Missouri Stake. The new unit simply does not show up on the calendar. I firmly believe you need a DBA to get in and look at the raw tables and find out what went wrong when our stake unit was created. This is not going to be solved by a constant back and forth over small details. The calendar entries for at least my building (Building 1) do not behave the same as before the split. Please have someone familiar with this data look at it under the hood and see if you can determine true ownership. This needs to be fully resolved so I can continue to do the duties of my calling, and for any other building administrators who may not yet have noticed that they are having the same problems, my stake or any other newly-created stake that uses the same system.

SingerGuy wrote: Thu May 15, 2025 9:16 pm Please have someone familiar with this data look at it under the hood and see if you can determine true ownership.

The Tech Forum is user-to-user discussion and collaborative self help. We are users just like you. We have no connection with Church support. You will have to contact the Global Services Department (GSD) or submit a ticket through the Leader and Clerk Resources > Help > Contact Us page.

jdlessley wrote: Thu May 15, 2025 10:35 pm The Tech Forum is user-to-user discussion and collaborative self help. We are users just like you. We have no connection with Church support. You will have to contact the Global Services Department (GSD) or submit a ticket through the Leader and Clerk Resources > Help > Contact Us page.

Russellhltn is a community administrator, not a regular end user. The GSD asked me if I had used the refresh button in Tools and immediately closed my ticket.

Doing some digging, I'm getting a clearer picture of what's happening.

The Grand River stake split from the West Stake about a month ago, taking with them the two wards that meet in that building.

Looking more closely at the posted event and comparing it to the calendars in my stake, here's what I get:

Event name: "Tongan Ward Activity"
Calendar name: "Grand River Valley, Tongan Ward (Trenton)"
Unit hosting the calendar: "Far West Missouri Stake"

The question is, is "Grand River Valley, Tongan Ward (Trenton)" a system generated location calendar, or did someone create a unit calendar of that name? If it's a unit calendar, there's no expectation it would move, or that someone who moved to another stake would (still) have rights to edit it. The information that creates a location calendar comes from a database that FM manages. I wouldn't think it would be directly linked to the stake, but to the two wards that meet there. I'd think the change in "parentage" of the two wards would be enough to move things, but I could be wrong.

What's strange to me is that new events you create are shown as "owned by" your old stake. Assuming your records are in the new stake, the old stake would have had to add you in as a out-of-unit member and giving you rights to the calendar. While not impossible, that sounds more like a bug of some kind. And if you can create events in your old stake, why can't you edit the old events as well.

To be clear about building scheduler rights, having the stake put you into the position of "Stake Scheduler -- Building 1" only makes your calling visible to others. You won't have any rights until a stake admin goes into the calendar webpage, Gear icon > Building Schedulers and adds you by name. There's nothing in the system that links "Building 1" to a specific location.

SingerGuy wrote: Fri May 16, 2025 12:09 am Russellhltn is a community administrator, not a regular end user.

The operative word here is "community". I'm just a regular Stake Technology Specialist that happens to have administrative rights to this forum. The "administrator" part means I'm an admin of this board. I have control over how the different forum sections are layered and help the moderators deal with the spammers and inappropriate questions. Kind of a combination of janitor and bouncer rather than anything great and powerful.

I do have the names of some of the product managers, but I'm reluctant to forward anything until I get a clear understanding of what's wrong. Quite often, things are working as designed, just not the way people expect or want them to work. I'm sure in your job with ICS you ran into the same issue - the design not matching expectation. I did forward the issue last night as it was clear something wasn't working right as your statements kept pointing to contrary possibilities.

By far, the biggest issue with the calendar system is that it doesn't support the old system of all building scheduling going though one person, but rather the building scheduler is more of a supervisor as the units schedule themselves. That change to tradition was very quiet and buried in the Calendar documentation. You can read more about that in the Help Center Building Schedulers. It sounds like that's part of the issue here, but I wasn't going to beat on drum that until I had a clear understanding of the problem and could explain why things worked the way they did.

Here's the Answer:

"It looks like the problem may be that the FM group hasn’t correctly updated which stake the buildings are assigned to. When I proxy as the stake clerk of the Grand River Missouri stake, I see seven buildings and the agent stake for all of them is the Far West Missouri stake.

"The event shown in the thread is directly on a location calendar and that calendar is owned by the Far West stake because that location has the Far West stake as its agent stake.

"The new Grand River Missouri stake also can’t add any building schedulers (in the calendar system) because it is not the agent stake for any building.

"The new events show as owned by his old stake because he is still a building scheduler for the “Grand River Valley, Tongan Ward (Trenton)” building, even though he is no longer in the Far West stake. We do not remove building schedulers automatically when a person moves stakes. A Far West stake leader can remove him.

"I don’t know why edits he tries to make to events are not working. That would need some more investigation. However, we should probably automatically remove building schedulers when they move stakes and that will take care of the problem. Building schedulers are supposed to be members of the building’s agent stake. When you go to add a building scheduler, you can only add members from the agent stake."

As for how long from FM update to calendar update,

"It varies because for a given user, the facilities data is only checked at most once every 8 days. So, the time is determined by who opens the Calendar and how often. At most it’s 8 days, but it’s more likely to be a couple of days or less."

So, bottom line:

• Lean on your FM group to update their database. (I'd start with the stake Physical Faculties Rep).
• Wait for it to sync.
• Have a stake calendar administrator go into the calendar webpage, Gear icon > Building Schedulers, select the building, and add you by name.

Then things should work like before. However, I would look over the help files as to how the calendar system was intended to be used. It's not just for scheduling buildings, but to let members know about activities. But that doesn't work right if stakes hang on to the pre-web tradition of Building Schedulers doing all the scheduling. (Personally, I'd like to see the calling renamed.)