Tech Forum Archive

Provision Account?

10 postsstarted by sydihall 1,976 viewsoriginal topic

sydihall
New Member
#1
I’m trying to get a new clerk computer set up and when it got to the part where I click “continue anyway” it took me to the regular login screen to an account called Provision and I’m supposed to type in a password and I don’t know how to get in to finish set up. Any thoughts?
russellhltn
Community Administrator
#2
Press "Enter". The password is blank.
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elliottbergeron
New Member
#3
This needs to be added to the wiki page for setting up new clerk computers.
https://tech.churchofjesuschrist.org/wi ... k_Computer
russellhltn
Community Administrator
#4
But where does it go? Step 10b?
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cmathis
New Member
#5
Edited 1 time, last by cmathis on
Is the Provision account intended to stay around? Since it doesn’t have a password I find that after restarting the computer it automatically logs into that account instead of giving the option to select the new Unit account.
russellhltn
Community Administrator
#6
I believe it disappears or at least is inactive once the setup is complete.
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drathbun121
New Member
#7
We have one Clerk computer where the Provision account is not being removed once setup is complete. The machine auto logs into that account whenever the computer is rebooted. I thought that it was supposed to be removed after install.
russellhltn
Community Administrator
#8
drathbun121 wrote: Sun Dec 07, 2025 5:05 pm The machine auto logs into that account whenever the computer is rebooted.
Sounds like it's not able to complete the process.
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drathbun121
New Member
#9
My question is, how do I fix it so that it stops doing this?
nmecantwin73
Church Employee
#10
drathbun121 wrote: Mon Dec 08, 2025 4:42 pm My question is, how do I fix it so that it stops doing this?
The Provisioning Tool exe will need to be run again. If it continues like this, you can contact the GSD Meetinghouse Support team for additional assistance.
https://tech.churchofjesuschrist.org/wi ... k_Computer