Tech Forum Archive

Select Hymns in App - No Callings Card available

9 postsstarted by denaecoco 1,901 viewsoriginal topic

denaecoco
New Member
#1
I was just called as Music Coordinator and confirmed that is entered in the system. However, I don't see the option to select hymns in the Gospel Library app/iphone. Other resources said to look at the "Callings Card" in the Gospel Library app, but I can't find it anywhere. Any suggestions?
russellhltn
Community Administrator
#2
You might want to make sure you're logged in using your church account. Gospel Library will run (albeit with generic content) if it's not logged in.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
denaecoco
New Member
#3
I am logged in and see other ward specific info, like RS lessons.
russellhltn
Community Administrator
#4
I don't have a "Callings Card" either, but then I don't hold a calling that would have anything there.

You might try pressing the three-dot menu, edit home, and make sure everything is turned on you want to be turned on.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
sbradshaw
Community Moderators
#5
There are several troubleshooting ideas (in case you haven't tried them yet) in the Gospel Library FAQ – scroll down to "Ward and Branch Features." You could also try signing out and back in.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
russellhltn
Community Administrator
#6
sbradshaw wrote: Fri Feb 07, 2025 1:26 pm You could also try signing out and back in.
Not a bad idea. The app may not have picked up on your new calling.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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denaecoco
New Member
#7
I think I figured out the problem. The bishopric gave me the outdated music calling titles. I asked for them to be updated from Music Chairman to Music Coordinator and Ward Pianist to Accompanist. Hopefully that is the problem, because I tried all the other suggestions without success.
russellhltn
Community Administrator
#8
denaecoco wrote: Fri Feb 07, 2025 6:04 pm I think I figured out the problem. The bishopric gave me the outdated music calling titles. I asked for them to be updated from Music Chairman to Music Coordinator and Ward Pianist to Accompanist. Hopefully that is the problem, because I tried all the other suggestions without success.
What's important is not the name, but that they selected the calling from a standard list and didn't type in the name. Custom callings carry no rights - at all. To get your digital permissions, the calling has to be recorded as a standard calling (from the list). Even then, it may take some time for the computers at SLC to have their little correlation meeting to get on the same page about your new calling.

I had assumed that leaders understood the standard/custom calling issue by now.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
BrianEdwards
Senior Member
#9
russellhltn wrote: Fri Feb 07, 2025 6:08 pmI had assumed that leaders understood the standard/custom calling issue by now.
I wouldn't be surprised if they directly went into the "custom calling", and replaced the previous member with the newly-called member. It would be easy to miss the (*) indicator that way, since they wouldn't be selecting from a drop-down list, and not realize they were updating a non-standard calling.