Local Broadcasts Not Showing:

So with the new year our local sacrament broadcasts are no longer showing at: https://www.churchofjesuschrist.org/med ... broadcasts

When I go to https://meet.churchofjesuschrist.org/Events only two of our sacrament meetings are showing, 2/16/2025 and 6/29/2025. So my assumption is those will show when we are closer to those dates.

When I go to Zoom and log in with our ward information, I see all of the sacrament meetings listed for as long as the calendar will go out.

Any idea why?

Having the same issue. I also tried to set up a whole new webinar, but it won't show up on meet.churchofjesuschrist.org either.

tonynocchi wrote: Sun Jan 12, 2025 3:01 pm So with the new year our local sacrament broadcasts are no longer showing at: https://www.churchofjesuschrist.org/med ... broadcasts

When I go to https://meet.churchofjesuschrist.org/Events only two of our sacrament meetings are showing, 2/16/2025 and 6/29/2025. So my assumption is those will show when we are closer to those dates.

When I go to Zoom and log in with our ward information, I see all of the sacrament meetings listed for as long as the calendar will go out.

Any idea why?

jamesmuirhead wrote: Sun Jan 12, 2025 7:08 pm Having the same issue. I also tried to set up a whole new webinar, but it won't show up on meet.churchofjesuschrist.org either.

I'd check with your STS to make sure the Zoom login you're using is associated with your ward.

Same issue here. I have one Ward where nothing shows. Another Ward it is only showing starting in August.

russellhltn wrote: Sun Jan 12, 2025 7:58 pm

jamesmuirhead wrote: Sun Jan 12, 2025 7:08 pm Having the same issue. I also tried to set up a whole new webinar, but it won't show up on meet.churchofjesuschrist.org either.

I'd check with your STS to make sure the Zoom login you're using is associated with your ward.

I'm pretty sure it's associated because it hasn't changed. Only our meeting times have changed. Also, if it wasn't associated, would we have two meetings showing up or would it be zero?

Editing to add: We had a baptism today, same Zoom login and it was displayed at the "meet" link. So in total today we had a baptism showing up, a sacrament meeting for February and a sacrament meeting for June, but nothing else even though there's a weekly sacrament meeting listed in the Zoom login.

tonynocchi wrote: Sun Jan 12, 2025 8:54 pm Editing to add: We had a baptism today, same Zoom login and it was displayed at the "meet" link. So in total today we had a baptism showing up, a sacrament meeting for February and a sacrament meeting for June,

Ok, it sound like you're using the right Zoom account. There has to be a link between the Zoom account and the ward, or else it will go on the wrong page.

tonynocchi wrote: Sun Jan 12, 2025 8:54 pm but nothing else even though there's a weekly sacrament meeting listed in the Zoom login.

Others have reported that only new meetings are showing up. Meetings that existed prior to the link being set up don't carry over. Changes may not carry over either.

russellhltn wrote: Sun Jan 12, 2025 9:34 pm

tonynocchi wrote: Sun Jan 12, 2025 8:54 pm Editing to add: We had a baptism today, same Zoom login and it was displayed at the "meet" link. So in total today we had a baptism showing up, a sacrament meeting for February and a sacrament meeting for June,

Ok, it sound like you're using the right Zoom account. There has to be a link between the Zoom account and the ward, or else it will go on the wrong page.

tonynocchi wrote: Sun Jan 12, 2025 8:54 pm but nothing else even though there's a weekly sacrament meeting listed in the Zoom login.

Others have reported that only new meetings are showing up. Meetings that existed prior to the link being set up don't carry over. Changes may not carry over either.

I'm pretty sure these are all new meetings as they generated a new Zoom link. One of our assistant ward clerks set it up because his last calling was technology specialist in the ward he was in before he moved here a few months ago. I'm pretty sure he set them up as a recurring meeting because all the info is the same for each and it was done in a matter of minutes. So even the ones that are showing should be the same as the numerous ones that aren't showing.

The issues I'm aware of is existing meetings don't get picked up, nor do edits. Only new events.

After that, someone has to go to https://meet.churchofjesuschrist.org/Events and publish the event to make it visible to members.

russellhltn wrote: Mon Jan 13, 2025 12:47 am The issues I'm aware of is existing meetings don't get picked up, nor do edits. Only new events.

After that, someone has to go to https://meet.churchofjesuschrist.org/Events and publish the event to make it visible to members.

For us it does not matter. It is both new and edited events that are having issues.

mmacconnell wrote: Mon Jan 13, 2025 6:55 am For us it does not matter. It is both new and edited events that are having issues.

You might want to contact GSD.

We are experiencing the same issue. Webinars are set up in Zoom, they appear as "local broadcasts" on the Broadcast page, but when the event is over (in this case Sacrament Meeting) the link disappears from the Broadcast page. Any help would be greatly appreciated. Also, what is "GTS" in the previous comment it says to contact GTS. Thank you!

melanieanndalton wrote: Fri Jan 17, 2025 11:40 am Also, what is "GTS" in the previous comment it says to contact GTS. Thank you!

The reference was to the Global Services Department (GSD).

russellhltn wrote: Mon Jan 13, 2025 10:34 am

mmacconnell wrote: Mon Jan 13, 2025 6:55 am For us it does not matter. It is both new and edited events that are having issues.

You might want to contact GSD.

I contacted them and they could see the issue on their end. In fact while I was on the call another STS called in with the same issue. Just waiting to hear back after they escalated the issue.

mmacconnell wrote: Fri Jan 17, 2025 12:30 pm

russellhltn wrote: Mon Jan 13, 2025 10:34 am

mmacconnell wrote: Mon Jan 13, 2025 6:55 am For us it does not matter. It is both new and edited events that are having issues.

You might want to contact GSD.

I contacted them and they could see the issue on their end. In fact while I was on the call another STS called in with the same issue. Just waiting to hear back after they escalated the issue.

Did you receive an answer yet? I called as well (today) and they are escalating it.

So on January 31st I received a response to delete our old Zoom broadcasts and we created a new zoom broadcast for our Sacrament meetings. This *mostly* worked. I'm saying mostly because it didn't pick up several of our Zoom broadcasts. For example, it didn't pick up our broadcast for April 27th, May 11th, or May 18th. It also picked up two broadcasts for August, one for September, and one for October (technically two but one is general conference weekend). Not super-worried about those at this point in time

I'll make a calendar note to check back in April and see if it's still messed up.

So this issue appears to be happening...again. Our Sacrament meeting time changed for next year (we share a building with two other units) and I updated our Zoom. The Zoom page shows 52 results one for each week starting January 4, 2026 and ending December 27, 2026. When I go to https://meet.churchofjesuschrist.org/Events I see seven events: March 1, 2026; March 15, 2026; May 10, 2026; June 21, 2026; September 20, 2026; October 4, 2026; December 6, 2026.

Last year we had to delete and re-add our Zoom broadcasts numerous times before this was resolved which led to a lot of confusion and frustration. I guess if the Church really wanted people to be able to tune in to our Sacrament meetings they'd fix this....

Editing to add: I deleted those meetings and created a new series and now only six meetings are showing up: (3/22, 3/29, 4/5, 4/19, 5/10, and 11/1). We'll just send the meeting ID out and if people need to access our Sacrament meetings through https://www.churchofjesuschrist.org/med ... s?lang=eng I'll just tell them to call the GSD during the week and complain if the meeting isn't showing up.

I have the same issue in my Stake. I sent out an outline to the Ward Technology Specialists on how to setup next year's Worship Service Broadcasts and now very few of the 52 events for 2026 are showing up in meet.churchofjesuschrist.org. We deleted the recurring Webinar set in Zoom and now I can't get rid of any of those listings in meet.churchofjesuschrist.org. I called the Global Service Center to see what was up and my ticket is being expedited to the Zoom Group. So I had to tell the Ward Technology Specialist to hold until the Global Service Center can get it resolved.
PS. I did a test of a reoccurring Webinar of 52 events weekly from the beginning of Jan. til the end of Dec. 2026 in the Stake Zoom Account around the first of December so I could create the outline mentioned above and it worked flawlessly. I then deleted it and it went away everywhere like its suppose to.
My guess is the system is being overwhelmed.

janders2 wrote: Mon Dec 29, 2025 9:48 pm I have the same issue in my Stake. I sent out an outline to the Ward Technology Specialists on how to setup next year's Worship Service Broadcasts and now very few of the 52 events for 2026 are showing up in meet.churchofjesuschrist.org. We deleted the recurring Webinar set in Zoom and now I can't get rid of any of those listings in meet.churchofjesuschrist.org. I called the Global Service Center to see what was up and my ticket is being expedited to the Zoom Group. So I had to tell the Ward Technology Specialist to hold until the Global Service Center can get it resolved.
PS. I did a test of a reoccurring Webinar of 52 events weekly from the beginning of Jan. til the end of Dec. 2026 in the Stake Zoom Account around the first of December so I could create the outline mentioned above and it worked flawlessly. I then deleted it and it went away everywhere like its suppose to.
My guess is the system is being overwhelmed.

The system being overwhelmed seems to be a common problem. As an east coast ward that currently attends in the afternoon, we start running into issues with LCR on Sundays at about the time I would expect the earlier Utah wards to start accessing LCR to process tithing and member updates. The bigger problem is that this year this issue persisted until the end of January. We're a military ward so we had members who were deployed or on temporary duty that would dial into our Zoom meetings and I would get calls every Sunday in January about the links not working or that their Zoom ID wasn't working because we had since deleted that series and had to add a new series.

I have the same issue. Have a ticket open with support but not heard anything back.

mmacconnell wrote: Tue Dec 30, 2025 6:57 pm I have the same issue. Have a ticket open with support but not heard anything back.

I spent about 30 minutes on the phone with the help desk and sent them screenshots and have a ticket open as well. Last year it took them until the end of January to fix the problem and then we had to delete our meetings in Zoom and re-add them...which caused even more confusion with some of the users.

I too have a ticket created with GSD. The latest response from the GSD is:
Thank you for reporting your issues with the meet portal.  Unfortunately, we have an ongoing issue affecting the synchronization between our Meet Portal and Zoom. Some users may notice that meetings scheduled or updated in one platform are not appearing correctly in the other. This can result in meetings being present on either the Meet Portal or Zoom, but not both.

The root cause of this problem is related to our server infrastructure. Occasionally, we must restart one of our servers to mitigate the issue. When this occurs, it temporarily corrects the issues.  However, it requires manual removal and recreation of your affected meetings, we are working on a permanent fix for this issue.  However, that process is taking time and requires changes to infrastructure and code.
I asked:
How do I remove the Meet Portal events. I have some that are unpublished and stuck there.
They replied with:
If you remove them in Zoom they should delete from the meet portal eventually
I asked them if they could remove the stuck ones that are no longer in Zoom but show on the Meet Portal. With this response from GSD:
I have sent this to our backend team to delete.

I was told to delete the meetings and did so over six hours ago (at the time of posting this). The meetings are still showing on the Church website and can't be edited at all. I'm going to recreate the meetings in Zoom on Friday so we can send out with the bulletin and just stop worrying about the Church's site.

This is the response I received today:

"I understand that the meet portal issues can be frustrating. I got word from tier two that you will have to erase and then remake the meetings until they show up in the broadcast page, maybe even deleting and making them several times. It's a bug in the system. We have no real way of fixing it. In the meantime, you may have to just use Zoom and not even try to use the publish feature."

I have deleted and remade the meetings several times and the best result I had was getting 22/52 meetings showing up. The meetings I put in yesterday morning are still showing up even though they've been deleted for over 36 hours. We are just using the Zoom ID and our technologically disadvantaged users will hopefully figure it out.

Based on responses people have posted above...

The answer should be they reboot it for their clients and have people re-create the meetings. Because right now the fix is "good luck, it might work for you"... and for those of us who can't even get one meeting to show, "too bad". I would be in serious trouble at my job if I just let something externally facing site functionality stay broken and say "we're getting around to it" with no time estimate.

The real fun part is that if I load other locations in the Stake, some of them show up. But when I go back to my ward, it doesn't refresh, it just shows the previous ward's meetings.