Messages in circles sending twice

7 postsstarted by sydneychapman096 3,300 viewsoriginal topic

#1
Each time myself or other ward leaders post in circles the message sends twice. Any idea as to how I can fix this?
New Member
#2
I've noticed this too. But it's only sending messages twice when the leaders send it. I tried to upload feedback, but received an error message.
Community Moderators
#3
aletham wrote: Sun Oct 06, 2024 12:42 pm I tried to upload feedback, but received an error message.
You can use the feedback link found at the bottom of most Church web pages. Make sure to identify the issue is related to the app. You can also report the app feedback issue in the same manor.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Community Administrator
#4
aletham wrote: Sun Oct 06, 2024 12:42 pm I've noticed this too. But it's only sending messages twice when the leaders send it.
Does it appear twice when regular members view it, or only for the leaders? Just wondering if it's really sending twice or appearing twice.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#5
As a parent viewer in our young women circle, I see double messages from all the leaders and single messages from any young women.
New Member
#6
Our RS presidency is having the same issue. We have a mix of apple and Android phones. Wondering if that affects it?
#7
This is happening to us as well. I reported it a month or so ago and they are trying to fix the bug. We think it is an iPhone issue. I have an Android and my comments never duplicate. Only 1 of the YW who comments has duplicate messages, and she is the only YW with an iPhone. I hope they are able to fix the issues quickly. Our YW stopped engaging on Circle once the issues started.