Senior Member
CNM has had 502 Bad Gateway page message all day. I'm seeing this on different computers and browsers. Anyone else seeing this?
CNM Church Network Manager
Community Administrator
I'm seeing the same.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
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So we can better help you, please edit your Profile to include your general location.
Community Moderators
Ditto. It was working fine on Sunday, but not right now.
Community Administrator
While the website might be unreachable, I'm getting up/down reports. So, something is working in the background.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
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So we can better help you, please edit your Profile to include your general location.
Community Moderators
Speaking of which, what does it mean when a new DHCP server is detected? Did the FM group come in and install a new firewall or switch without telling me? This particular one was detected twice within a few minutes, then stopped reporting.
Another stopped reporting and then started reporting again. That one was probably a power failure that caused the firewall to reboot.
I am glad to have the reports, but I do not yet quite understand their hidden meaning.
New Member
I am seeing the DHCP detection with the newer large Samsung TVs with Wi-Fi enabled. I think that is in error, that the system is categorizing those incorrectly.lajackson wrote: Tue Sep 17, 2024 7:12 pmSpeaking of which, what does it mean when a new DHCP server is detected? Did the FM group come in and install a new firewall or switch without telling me? This particular one was detected twice within a few minutes, then stopped reporting.
Another stopped reporting and then started reporting again. That one was probably a power failure that caused the firewall to reboot.
I am glad to have the reports, but I do not yet quite understand their hidden meaning.
Community Administrator
I've only gotten one, and it appeared to be the firewall reporting itself.lajackson wrote: Tue Sep 17, 2024 7:12 pm Speaking of which, what does it mean when a new DHCP server is detected?
One concern is someone brining a home router and plugging the "LAN" side into the network (perhaps trying to use it as a switch and not realizing other services were turned on).
"Bring your own DHCP" is a big no-no as it will cause all kinds of network problems.
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Senior Member
As of the time of this post CNM is up, but about 40-50 minutes ago it wasn’t!
Community Administrator
So it is. I went poking around to see if there's any new features. I found a tab for "sensors" that I don't remember seeing before. It seems to be for temperature sensors.
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Senior Member
No that particular tab has been there for several months.russellhltn wrote: Wed Sep 18, 2024 1:36 am So it is. I went poking around to see if there's any new features. I found a tab for "sensors" that I don't remember seeing before. It seems to be for temperature sensors.
New Member
I got the same and called in to Global Services and they said that they know about it but didn't (last night) when it would be fixed. I said that there are lot of people that need the information to help them troubleshoot, without having to be in the building.
Still no schedule repairs.
Still no schedule repairs.
Senior Member
Still working ok for me at the time of this post!
Senior Member
Down again!
Senior Member
Up again!
After the latest outage of CNM, I did a little browsing and discovered under the Help tab a Release Notes option. Answers some of the questions about recent changes!
After the latest outage of CNM, I did a little browsing and discovered under the Help tab a Release Notes option. Answers some of the questions about recent changes!
Community Moderators
Interesting reading. Under the Release Note dated 2023-09-06 was the description of a task that I, as an STS, have failed to do. That's to document the installed equipment as outlined in the Document Instructions. I wonder how many other STS's have not done this yet.Biggles wrote: Sat Sep 21, 2024 4:05 am ...and discovered under the Help tab a Release Notes option.
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Community Administrator
Just because we can doesn't mean we've been instructed to. <grin>
I'm just happy they've got places for us to label what ports go to what.
I'm just happy they've got places for us to label what ports go to what.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
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Senior Member
And its down again.....
Church Employee
Over the last week, there have been several issues with CNM being unavailable and service tickets have been generated. Issues ranging from 503 errors to general inaccessibility have been reported. The most recent issue claims to have been fixed. I was able to sign in just now and had no issues. Give it a shot now and see what happens.
Brad
Brad
Senior Member
Thanks for the information. I checked again late last evening and it was indeed up, but I wasn’t in a position to post here!bradhokanson wrote: Mon Sep 23, 2024 11:59 pm Over the last week, there have been several issues with CNM being unavailable and service tickets have been generated. Issues ranging from 503 errors to general inaccessibility have been reported. The most recent issue claims to have been fixed. I was able to sign in just now and had no issues. Give it a shot now and see what happens.
Brad