Tech Forum Archive

Tools will not update

4 postsstarted by retiredtech 1,278 viewsoriginal topic

retiredtech
New Member
#1
Tools recently stopped updating and have not been able to resolve the problem.

Iphone 7 IOS 15.8.3

I then deleted tools and downloaded new copy. Installed OK, When starting update it stops and says "Member tools not available"

What is the next step to do in resolving this issue?
Biggles
Senior Member
#2
According to the details listed in the Apple App Store, the latest version of Tools requires a minimum version 16. Even though the information says the device is compatible! A friend has found the same issue with his iPad, using iPadOS 15.8.3. His iPad can’t be updated further.
retiredtech
New Member
#3
The only solution appears to be: “buy a newer iPhone”! That will get to IOS 16 and above……
russellhltn
Community Administrator
#4
retiredtech wrote: Wed Sep 04, 2024 12:46 pm The only solution appears to be: “buy a newer iPhone”! That will get to IOS 16 and above……
Or use the web browser instead of the app.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.