New Member
Please how can I update my age in my church account
Church account
Community Administrator
Work with your ward clerk to make sure your birthdate is accurate, and you have the correct MRN attached to your account.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
New Member
Hi am the the ward Clerk of my ward and I am having a issue with one member of my ward he is habit trouble creating a Church account but when I type in his record number nothin shows up he just go baptized
Community Moderators
Being as you have his MRN, that implies that his record creation was finalized and is not still pending. That's good.stepha123456 wrote: Tue Oct 08, 2024 6:58 pm Hi am the the ward Clerk of my ward and I am having a issue with one member of my ward he is habit trouble creating a Church account but when I type in his record number nothin shows up he just go baptized
I'm told some Church systems sync approximately overnight so that changes may take a day or so to be visible everywhere. For a brand-new member, I wouldn't be surprised if it took more than one day. If his MRN is not showing his information in LCR (or the app--after updating/syncing the app's data) in maybe 4-5 days, you could call GSD about the information not showing up in LCR. For anything significant about his Church Account, I'm told GSD will only talk with the member himself, not with the clerk.
Church Employee
That's not a guarantee.rmrichesjr wrote: Tue Oct 08, 2024 9:48 pm Being as you have his MRN, that implies that his record creation was finalized and is not still pending. That's good.