Change Mobile Number

4 postsstarted by aryan.estacio 1,366 viewsoriginal topic

New Member
#1
I'm trying to login on my LDS Account but I change my mobile number and the authentication code sent on my old mobile number. How can I change/update my old mobile number to a new number to receive the authentication code.
Community Moderators
#2
It's a process that takes a call to the Global Services Department. Your ward/branch clerk can give you the number. The first thing the GSD representative will do is verify your identity, then they can remove the two factor authentication.
So we can better help you, please edit your Profile to include your general location.
New Member
#3
Edited 1 time, last by russellhltn on . Reason: Removed personal information - this is a public forum

Update phone number

My phone number is incorrect on my account and the correct number is as follows: [removed]
Community Administrator
#4

Re: Update phone number

taffydoo3 wrote: Mon Oct 28, 2024 4:01 pm My phone number is incorrect on my account and the correct number is as follows: [removed]
Assuming you're an adult, you should be able to update it via Member Tools or the Ward Directory and Maps website. If you don't have access to that, talk to your ward clerk or ward membership clerk.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.