Error message “toner not installed” after installing a new cartridge

3 postsstarted by pamwertz 4,523 viewsoriginal topic

New Member
#1
Tried restarting and replacing.
Community Administrator
#2
Is the toner OEM brand or something else?
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Community Moderators
#3
russellhltn wrote: Sun Aug 04, 2024 12:28 pm Is the toner OEM brand or something else?
Many manufacturers install a chip in their OEM cartridges. Without that chip, or without the firmware updated on the chip, the copier does not get the proper signal from the cartridge.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?