Tech Forum Archive

Online donation error page

5 postsstarted by pickleroo 3,086 viewsoriginal topic

pickleroo
New Member
#1
I have used different browsers, cleared my history and logged out and back in. This is the error

Donations
Uh oh! We're Sorry...
It looks like something went wrong which prevented the page you requested from displaying. Sorry for any inconvenience that this may have caused!
russellhltn
Community Administrator
#2
I just tried and got the tithing slip.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
tobynixon
New Member
#3
I've seen a couple of folks comment on this on Facebook as well. But it just worked for me when I tried it. Must have been a temporary outage that has been resolved now.
jjordan1
New Member
#4
This error started for me a couple weeks back. I've restarted browser, rebooted since, no luck, same error. Only happens on 1 browser though.
russellhltn
Community Administrator
#5
jjordan1 wrote: Tue Feb 18, 2025 8:11 am Only happens on 1 browser though.
Likely a cookie buildup problem. Try incognito/private mode. If that works, you need to delete the cookie for the church.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.