Verification code BYU pathway

4 postsstarted by rodmez97 960 viewsoriginal topic

New Member
#1
When the verification code is sent, is going to a phone number that does not exist any more.
Member
#2
Contact your ward clerk so he can update your phone number.
Senior Member
#3
mdigi wrote: Sat Jun 22, 2024 5:18 pm Contact your ward clerk so he can update your phone number.
A member can change their own phone number also in the Church systems.
Community Administrator
#4
There are two phone numbers the member can change: Contact Phone Number and Account Mobile Phone.

I don't think the clerk can change the latter. I'm not sure which one BYU pathway is using.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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