Set up ward clerk on 2 separate computer in clerk office

15 postsstarted by moored 7,765 viewsoriginal topic

New Member
#1
Hello, in one of the wards in my stake, the clerks from 3 wards use two computers in the clerks office. But, two wards use one computer, and the remaining ward uses the other one. Demand for the computer used by two wards is high some years when meeting schedules change and two wards have to compete for use of that one computer on Sundays.

They recently asked if all 3 wards could be set up on both computers so that there would be more flexibility on who uses what computer on Sundays? Right now passwords and logins are set on both existing computers for their respective wards or ward to use.

Is this possible, and how would it be done? There is probably a simple solution, at least I hope so.

Thanks for any information.
David
Community Administrator
#2
I'd call support on that one.

With the death of the MLS application, I don't know as it matters much what computer is used. However, it may mess up the church's tracking system if one ward is placed on more than one computer. That's why I'm suggesting you talk to them about it.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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New Member
#3
Ok. thanks I will do that.
Community Administrator
#4
If having a ward on more than one computer is frowned upon, you might look at the schedule and see which two wards should share a computer this year (keeping in mind that clerks should be in Sunday School and not clerking during the second hour). The assignments may need to change each year as the schedule rotates.
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Senior Member
#5
I'm uncertain exactly what the requirements are for what must be done on the Clerk's computer, and what can be done via LCR on any laptop. My thought is that the Clerk computer must be used for printing checks, and that pretty much everything else can be done via LCR on any computer? (with the appropriate two-person-at-the-same-computer requirement for donation processing, etc). I'm not speaking authoritatively, and if there's a Help FAQ reference to exactly what is required to be done on the clerk computer, I'm sure someone will point me to that ;)

It's definitely helpful/convenient to use the Clerk computer, and having a locked door for donation processing seems desirable. But I'm wondering if perhaps any additional overlap between those two wards, might be lessened if one ward was able to use a personal laptop during those conflicts? I know not everyone can provide a personal laptop, but at least another possible workaround to consider.
Community Administrator
#6
It depends on what kind of computers these are. A separate Windows login can probably be accommodated, but I think the Chromebooks are more locked down with logins linked to Church Account. I'm not sure if that makes them more flexible or less so.
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Senior Member
#7
BrianEdwards wrote: Mon Jun 10, 2024 1:27 pm I'm uncertain exactly what the requirements are for what must be done on the Clerk's computer, and what can be done via LCR on any laptop. My thought is that the Clerk computer must be used for printing checks, and that pretty much everything else can be done via LCR on any computer? (with the appropriate two-person-at-the-same-computer requirement for donation processing, etc). I'm not speaking authoritatively, and if there's a Help FAQ reference to exactly what is required to be done on the clerk computer, I'm sure someone will point me to that ;)
LCR has a message when printing checks indicating that they should only be printed on the unit computer. I thought there was a similar statement for donations but I can't find it anywhere in lcr, the help center or the handbook so either my search abilities failed me, I remembered wrong or it's been removed.
Member
#8
russellhltn wrote: Mon Jun 10, 2024 1:39 pm It depends on what kind of computers these are. A separate Windows login can probably be accommodated, but I think the Chromebooks are more locked down with logins linked to Church Account. I'm not sure if that makes them more flexible or less so.
Our recently delivered chromebooks just have a "guest" login. (Clerk etc can create their own account but is not the default).
All payments are fully electronic here though, no cheque printing.
New Member
#9
Hi moored, did this get addressed ? ... I would also recommend reaching out to the FM Group Leader, who can coordinate with HQ about this. In general, per Policy, each Ward should have a separate computer/chromebook.
Senior Member
#10
I suspect that headquarters still is putting a token on the device for your unit. Failure to log into the correct device may cause loss of access for the correct device with the token.
Senior Member
#11
garystroble wrote: Wed Jan 08, 2025 11:05 am I suspect that headquarters still is putting a token on the device for your unit. Failure to log into the correct device may cause loss of access for the correct device with the token.
Correct me if I’m wrong about this, but wasn’t the token used primarily for the now defunct MLS application in Clerk computers, not elsewhere?
Senior Member
#12
jinngonqui wrote: Wed Jan 08, 2025 10:14 am Hi moored, did this get addressed ? ... I would also recommend reaching out to the FM Group Leader, who can coordinate with HQ about this. In general, per Policy, each Ward should have a separate computer/chromebook.
Since I'm used to the systems in the US/Canada what area are you living in there the FM Group Leader is the person that coordinates with HQ about this? I mean, the first contact should be a Technology Specialist, and then a Stake/District Clerk for the US/Canada, so just curious why the FM group would help with logins to a computer system, maybe that's the support model elsewhere in the world.
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense
Senior Member
#13
Biggles wrote: Wed Jan 08, 2025 11:35 am
garystroble wrote: Wed Jan 08, 2025 11:05 am I suspect that headquarters still is putting a token on the device for your unit. Failure to log into the correct device may cause loss of access for the correct device with the token.
Correct me if I’m wrong about this, but wasn’t the token used primarily for the now defunct MLS application in Clerk computers, not elsewhere?
I believe it still has something to do with printing checks in the areas of the world where checks are still used by the Church.
Senior Member
#14
Understood. Thanks for the info!
Senior Member
#15
garystroble wrote: Sun Jan 12, 2025 8:10 pm I believe it still has something to do with printing checks in the areas of the world where checks are still used by the Church.
You do get a warning if you try to print a check from a computer that is not on the church network. But there is no longer a unit specific token that has to be enabled. That was the case for MLS but isn't for LCR. So you can print checks on any clerk computer for any unit (assuming you have your check stock available).