Tech Forum Archive

New Zoom webinar not showing in management UI

7 postsstarted by alandd 5,946 viewsoriginal topic

alandd
Member
#1
(There is a long thread that might have answers. It's hard to read through all of it. Hoping for a focused conversation here.)
  • I am a Ward Tech Specialist.
    I can log into meet.churchofJesuschrist.org.
    I also have the credentials and can log into our church provided, ward Zoom account.
    Webinars created in Zoom do not show up in the meet management interface. "No events scheduled."
    I follow the instructions at https://tech.churchofjesuschrist.org/wi ... m&lang=eng
    No webinars I create in Zoom show up in the meet management UI.
What else should I try? Where can I get help?
russellhltn
Community Administrator
#2
Just as a thought, verify with your STS that the zoom account you're using is assigned to your unit. He can check meet.churchofJesuschrist.org from his login to check.

It's possible someone didn't take care to make sure the information handed out matched the assignment since they all do the same thing.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
alandd
Member
#3
russellhltn wrote: Sat May 11, 2024 8:37 pm Just as a thought, verify with your STS that the zoom account you're using is assigned to your unit. He can check meet.churchofJesuschrist.org from his login to check.

It's possible someone didn't take care to make sure the information handed out matched the assignment since they all do the same thing.
Thank you. I have asked for assistance from the Stake Technology Specialist.
AArnott
New Member
#4
I'm having the same problem. I'm the stake tech specialist and a ward tech specialist called out that he is not seeing the Zoom webinars show up for his ward on https://meet.churchofjesuschrist.org/Events.
Other wards do get their webinars to show up on that site. So what could be wrong here?

I have confirmed that the Zoom account used is the one that the "Local Units" page in the church web site has listed as appropriate for that ward.
tonynocchi
Member
#5
AArnott wrote: Sun Jan 26, 2025 3:09 pm I'm having the same problem. I'm the stake tech specialist and a ward tech specialist called out that he is not seeing the Zoom webinars show up for his ward on https://meet.churchofjesuschrist.org/Events.
Other wards do get their webinars to show up on that site. So what could be wrong here?

I have confirmed that the Zoom account used is the one that the "Local Units" page in the church web site has listed as appropriate for that ward.
I submitted a ticket for this very same reason a week ago and I have another thread on it in these forums. The latest update to the ticket I received is that it is an internal issue to the Church and they are still investigating it.
AArnott
New Member
#6
Any update, @tonynocchi? Or do you have a link to the internal issue so we can track it?
russellhltn
Community Administrator
#7
You may want to read this post.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.