ctravm wrote: Tue Jun 04, 2024 8:26 pm
The recently released update to the Handbook (31 May, from the Correlation Department) mentions this facility but it is still not available. I tried to enter a returning member through the Preach My Gospel app but as soon as I listed the person as a member the ability to add them to the Covenant Path Progress report was greyed out.
Surely this is an easy fix and given it is in the General Handbook a priority fix. It stifles the ability of the Ward Council to perform its role. Also it is not an access issue as I am a Ward Clerk and Full-time missionary.
I'm not familiar with the Preach My Gospel app, but my initial impression is that this would be for tracking non-members, since Ward Leaders don't use PMG for their work (they would use tools enabled via LCR). That said, Ward Councils have been able to successfully watch over returning members for years, prior to any technology provided by the Church (granted, tech can reduce overhead and better coordinate efforts).
ctravm wrote: Tue Jun 04, 2024 8:26 pm
BTW does anyone in a position to change things monitor this forum?
The Tech Forum primarily serves as user-to-user discussion and self-help. There may be a few Church employees who randomly participate, but there is no process for any discussion here in the Forum, to be pushed into the Church's system. The way to provide that input is via the Feedback functionality available at the bottom of most Church webpages, and in Church apps. Be aware that most often no response is given, or perhaps an automated response, and we're not privy to any Church priorities or timelines beyond what the Church shares. Like you, we have found that the implementation of functionality sometimes lags the documentation (Handbook, Help FAQs, etc), but there's not much we can do beyond sending Feedback, and then working within the provided toolsets.