Udalane wrote: Thu Mar 13, 2025 4:36 pm
Why can’t I see my account records for 2024
There's a few possible reasons:
- If you did donation-in-kind, it won't show.
- If you donated directly to Check Headquarters, it may not show.
- If you did in-person donation with the ward, the clerk(s) may not have associated the donation with your MRN. (Perhaps because you started donating before your membership records arrived).
- Donations can only be associated with an individual, not a couple. By default, donations are not visible to spouses. You have to change a setting on the donations page to allow that.
- The MRN or your account isn't matching the MRN associated with the donation.
Have you searched the
Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your
Profile to include your general location.