Tech Forum Archive

Images for Scriptures home page not loading Firefox

3 postsstarted by kennethlbailey 2,378 viewsoriginal topic

kennethlbailey
New Member
#1
The scriptures home page hasn't been loading the images for the past couple of weeks on Firefox (see attachment).

Firefox: 119.0 (64-bit)
Windows Edition Windows 11 Pro
Version 22H2
Installed on ‎12/‎8/‎2022
OS build 22621.2428
Experience Windows Feature Experience Pack 1000.22674.1000.0

Things I've tried:

- Disabled all extensions does not affect it
- Deleting all cookies from the church does not affect it
- Running in Private Mode does resolve the issue
- Logging in or not logging in doesn't affect it

The Syntax Error ("missing ) after argument list") in the console export is present on both firefox and chrome (and it works fine in chrome)
2023-11-07_08-09-01_firefox.png
2023-11-07_08-09-01_firefox.png (91.16 KiB)
📎 console-export-2023-11-7_8-10-30.txt (3.76 KiB)
russellhltn
Community Administrator
#2
kennethlbailey wrote: Tue Nov 07, 2023 8:15 am - Deleting all cookies from the church does not affect it
- Running in Private Mode does resolve the issue
If private mode solves it, it sounds like you're missing a cookie that's causing the problem.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
kennethlbailey
New Member
#3
That was it. I cleared all Cookies from the browser. Previously I was only deleting cookies listed for the site on the developer tools panel. Thanks!