Tech Forum Archive

I'm listed as both approvers on an expense, even though 2nd councilor was the 2nd approver

3 postsstarted by joetrogdon 5,893 viewsoriginal topic

joetrogdon
New Member
#1
Hi all, new clerk here. We were asked by the Bishop to issue a rent check, so I entered the expense as normal, and when it looked for approvals the 2nd councilor who was present put in his password after I had approved it. However when I look at the expense detail, it shows my name on both Approved By fields. I can't see a clear way to fix this, has anyone ever had this happen and know how to correct that? Thank you.
jdlessley
Community Moderators
#2
That action will happen when the payment instrument is a check and there are no electronic receipts (attachments) to the expense payment. Another scenario that causes both approvals to be the same person is when an expense is rejected, edited to correct an omission or error, and submitted again from the Pending tab.

If neither of those two scenarios apply then contact the GSD to report the issue. As long as there are two different signatures on the paper check you have complied with the two approvers requirement. An auditor can review the cashed check image to see the two separate approvals by way of the signatures.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
joetrogdon
New Member
#3
jdlessley wrote: Mon Oct 16, 2023 5:07 pm That action will happen when the payment instrument is a check and there are no electronic receipts (attachments) to the expense payment. Another scenario that causes both approvals to be the same person is when an expense is rejected, edited to correct an omission or error, and submitted again from the Pending tab.

If neither of those two scenarios apply then contact the GSD to report the issue. As long as there are two different signatures on the paper check you have complied with the two approvers requirement. An auditor can review the cashed check image to see the two separate approvals by way of the signatures.
Thank you, I thought about that afterward and felt better since I didn't sign the check (Bishop and Councilor did). Many thanks for your insight!