church magazine subscription

Attempting to order a 1-year subscription to the Liahona, it is no longer available for purchase. It is available in NA West and I am in Oregon yet still unable to purchase a subscription. Please help.

Did you try the url https://www.churchofjesuschrist.org/tools/magazine-subscriptions?lang=eng"? Using the online store menu Magazines/Subscriptions does not link to the new subscription ordering url. If you still have problems, contact the online store help by email at help@store.churchofjesuschrist.org or by phone at 1-800-537-5971 (USA and Canada only).

For all others interested in the new no fee Church magazine subscriptions see the Newsroom article Church Begins Offering Its Magazines at No Cost. More questions are answered in the Church Magazines at No-Cost FAQ article.

When you use the magazine subscription link, what do you see? I'm in the North America Northeast Area, and after a few click-throughs I get the expected message box "Unavailable at this Time. The new print magazine subscription system will be available in your area on February 1, 2024". Do you see something similar when using an address from Oregon, and if not, what is keeping you from getting the no-fee subscription?

I want to order the Liahone magazine for home use. I cannot find a place to do so. It is very frustrating as I like to have an actual copy in my hands. What am I supposed to do?

margaretecole wrote: Mon Dec 18, 2023 2:13 pm I want to order the Liahone magazine for home use. I cannot find a place to do so. It is very frustrating as I like to have an actual copy in my hands. What am I supposed to do?

Church magazine subscriptions are in a no-cost transition period. It began on 1 August 2023 and will be complete on 1 February 2024. What area you live in determines whether you can subscribe using MagazineSubscriptions.ChurchofJesusChrist.org or whether you order the single-issue magazines at Store.ChurchofJesusChrist.org. You have the option to order single issues several months in advance if you are in the last areas to transition on 1 February 2024.

Based on your comment about not finding a place to order I assume you tried the magazine subscriptions link. If you are in one of the last areas to transition you will have gotten the Unavailable at this Time notice on the subscriptions page. In post #2 I posted the email contact number and the telephone number to get help making the single issues before your area is able to make the no-cost subscriptions.

It is interesting how long this process will take to get a magazine. Why does it take more than 3 months to process a subscription order? Ordered in March and still don't have my conference Liahona in June. In Australia. We are perplexed.

dbosse wrote: Sat Jun 08, 2024 10:15 pm Ordered in March and still don't have my conference Liahona in June. In Australia. We are perplexed.

You may be seeing the result of the length of time it takes to deliver a general conference issue. My May (April Conference) issue did not arrive until late May in the U.S. The May and November issues are always several weeks late.

It makes me really sad that I can no longer send subscriptions to my out of town non member grandchildren.

cuzinruthi wrote: Sun Oct 06, 2024 5:34 pm It makes me really sad that I can no longer send subscriptions to my out of town non member grandchildren.

While the following FAQ answer may not meet your needs, your grandchildren can still have a free subscription:

How can I gift an annual subscription to a Church magazine?

Gift subscriptions for anyone living outside of your household have been discontinued. You can invite friends and family to subscribe by sending them a link to the subscription page via text message, social media, or email. If your intended recipient doesn’t have a Church account, they can sign up for one at Account.churchofjesuschrist.org. Alternately, you may send them a link to the online versions of the magazines.

You may also order a single magazine issue and have it shipped to the recipient’s address.

I subscribed to the no cost Liahona in late August when my paid subscription ran out. My account shows that I am subscribed and that my subscription expires October 2025, but I haven't received any issues since re-subscribing. The FAQ's don't offer any help and when I'm directed to the store for help, I don't see any "contact us" option.

jerry53 wrote: Thu Oct 31, 2024 1:44 pm The FAQ's don't offer any help and when I'm directed to the store for help, I don't see any "contact us" option.

Look at the bottom of the online store page in the grey footer. There is a Contact Us link there. Once on the Contact Us page the telephone number is displayed for the country selected.

I'm having the same issue; I ordered the Friend magazine back in June and here it is November, and I havnt received it yet. I don't see a "contact us" anywhere.
Thanks!

shinklen wrote: Sun Nov 10, 2024 3:07 pm I'm having the same issue; I ordered the Friend magazine back in June and here it is November, and I havnt received it yet. I don't see a "contact us" anywhere.
Thanks!

Two ideas:

1) Can you access the magazine subscription webpage using the link in the second post in this thread? What does it show you? When I go to that page, I can verify it shows the correct magazine choices that I have selected, and I can also verify my mailing address.

2) Can you access the "Contact Us" link as described in the previous post? The direct link should be https://store.churchofjesuschrist.org/contact. When I access that webpage, I see the info described by @jdlessley.

I have signed up for 3 different subscriptions. I signed up about 6 months ago and still have not received any of the magazines. Is there anyway to check on this? Or call someone?

gshumway89 wrote: Tue Nov 19, 2024 3:22 pm Is there anyway to check on this? Or call someone?

Yes. See paragraph 2) in post #13, the post just before your post.

Quisiera suscribirme a la liahona

jhonbenjamin wrote: Sun Nov 24, 2024 2:46 pm Quisiera suscribirme a la liahona

Please visit this page to subscribe: Church Magazines

i havent received my nov or dec liahonas and ive subscribes 1 yr

byronmace4444 wrote: Sat Nov 30, 2024 9:39 pm i havent received my nov or dec liahonas and ive subscribes 1 yr

The Online Store has a Contact Us page with the number to call them for issues with your subscription order.

jdlessley wrote: Sun Oct 08, 2023 1:56 pm For all others interested in the new no fee Church magazine subscriptions see the Newsroom article Church Begins Offering Its Magazines at No Cost.

What timing. We've been a long time paid subscriber to the magazines and we just realized recently that we hadn't been getting our magazines like we used to (not sure for how long) and wondered what was wrong. I had no idea that they were no longer allowing paid subscriptions and I don't recall seeing any kind of an announcement for it.

I wonder how many other people don't realize that they've stopped delivering them.

Thanks for the information.

Has anyone had success RENEWING an existing subscription?
I have some dear members who clutch to their paper subscriptions like they are made of gold. One expires in July, and I want to make sure they are successfully renewed WITHOUT INTERUPTION. I waited until today (four months out) to renew for them in LCR, but it still shows the same expiration.
I hit Submit under their name - no change. I un-clicked and re-clicked their selections and hit Submit - no change.
What am I missing? When (in advance of their expiration) should it be done?

nicksushi wrote: Tue Apr 01, 2025 8:43 am Has anyone had success RENEWING an existing subscription?

I recently renewed my Liahona subscription that was supposed to expire in March. The renewal is for 12 months, and I was surprised that the new expiration is May 2026.

The member needs to sign in at the Store using their Church Account and select Magazines > Subscriptions. The page will display their current subscription expiration date and will display a renew link if that option is available.

I do not know how early a subscription can be renewed.

nicksushi wrote: Tue Apr 01, 2025 8:43 am Has anyone had success RENEWING an existing subscription?
I have some dear members who clutch to their paper subscriptions like they are made of gold. One expires in July, and I want to make sure they are successfully renewed WITHOUT INTERUPTION. I waited until today (four months out) to renew for them in LCR, but it still shows the same expiration.
I hit Submit under their name - no change. I un-clicked and re-clicked their selections and hit Submit - no change.
What am I missing? When (in advance of their expiration) should it be done?

I have the same experience as @lajackson. Interestingly, although my subscription said it expired in March, I received the April magazines just two days after renewing my subscription (so obviously the Church had already sent me those magazines). I think it's a bit unclear how strict the expiration dates currently are, there's not enough data points yet to make any conclusions. Two thoughts:

1) It seems you are a clerk who is trying to renew subscriptions for others? Both @lajackson and I did it for our own accounts, so I can't speak to whether any clerks have had success in renewing a member's subscriptions. I know that when this was initially rolled out last year for our area, I was able to make subscriptions for other members, but I don't have that access anymore to check.

2) Perhaps even though the gui shows the ability to renew subscriptions, as @lajackson states there may be an internal limit on how far out you can do it. So if there was a limit of 3 months / 90 days, that might cause the issue you describe.

Earlier in this thread there are a couple of posts indicating how to contact the Church magazine support team with questions. If you do that, please return to this thread and post your experience, so that others can benefit from what you learn.

nicksushi wrote: Tue Apr 01, 2025 8:43 am I have some dear members who clutch to their paper subscriptions like they are made of gold.

Paper subscriptions and books are becoming more like gold every day.

I know this is months later than you posted, but I did figure out a way how to renew a Liahona subscription for a member. I had a member whose subscription had lapsed and wanted help to renew it. If I go into the Magazines subscription part of LCR it listed his subscription and its expiration date (which had already passed). If I edited it and just hit submit, nothing would change. If I unselected Liahona and then reselected it, nothing would change. But, when I unselected Liahona and then submitted it. It would list him as not having a subscription. Then I could go in and edit again, click Liahona and submit again and it began a new subscription with the correct new expiration date.