Tech Forum Archive

access ward directory

7 postsstarted by callcleo 1,474 viewsoriginal topic

callcleo
New Member
#1
help in accessing ward directory -- membership number has no space for birthdate
rmrichesjr
Community Moderators
#2
callcleo wrote: Sat Sep 30, 2023 8:32 pm ... membership number has no space for birthdate
Can you clarify that part?
russellhltn
Community Administrator
#3
The membership number does not contain your birthdate.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
jonesrk
Church Employee
#4
callcleo wrote: Sat Sep 30, 2023 8:32 pm help in accessing ward directory -- membership number has no space for birthdate
This account you posted with has your membership number on it. If you are having problems getting to your ward directory with this account, posting additional details here will help us troubleshoot the problem. Also you might try on a different device, a different browser, or in an incognito window. to see if any of those options work.
russellhltn
Community Administrator
#5
If your account has your MRN, then the problem may be that your records are not in any ward. Did you recently move?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
gefish46
New Member
#6
Edited 1 time, last by russellhltn on . Reason: Removed personal information. This is a public forum.
I can not access my ward directory, can someone call me [Number removed], I have been trying for many weeks or months; please call!
russellhltn
Community Administrator
#7
gefish46 wrote: Tue Oct 03, 2023 8:43 pm I can not access my ward directory, can someone call me [Number removed], I have been trying for many weeks or months; please call!
Your question was answered here. You need to log in using an account that has your MRN attached to it.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.