Can’t add tags in Gospel Library

17 postsstarted by Ryanderson 5,934 viewsoriginal topic

New Member
#1
Cannot add tags in Gospel library. Appears to be an iOS issue on this latest version.
New Member
#2
I have the same issue
New Member
#3
Same here. I’ve tried on iPad and iPhone, and I’ve tried adding a tag through the tags page and the highlight menu. I was able to add them through the web interface.
New Member
#4
Same here. Please get this fixed whomever in the Church is monitoring this page.
Community Moderators
#5
asamitsu wrote: Sat Mar 04, 2023 12:51 am Same here. Please get this fixed whomever in the Church is monitoring this page.
The Tech Forum is user-to-user discussion and support. Those who can make decisions rarely, if ever, view posts in the forum. The official channels to get issues or feedback to those responsible is to either use the Send Feedback feature in the Help menu of the app or through the feedback link found at the bottom of most church web pages when app access is not possible.

The issue discussed in this thread is known and is being worked. As with most other development projects they do not release priorities or schedules. When it is fixed it just shows up in a release. We do have a forum member who volunteers in QA who may report what he knows.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Community Moderators
#6
Does it work if you press enter/return on the keyboard after typing the name of the tag?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#7
Yes! Thank you! If you type in the tag name and hit enter, it will then allow you to save the tag! Thank you very much!
New Member
#8
I still can’t add a tag from my phone… help?
New Member
#9
I also cannot add tags. I have an extensive number- wondering if there might be a max limit.
New Member
#10
On iPhone or iPad, I can add the tag, but then there is no button or way to "commit", meaning there is no save, accept, done, or even exit. It just is waiting. And if I pull down from the top, the screen will refresh and eliminate the tag I just added, meaning that the tag was never accepted. So in short I have either lost the "auto save" or more likely have just lost a button "save" or similar. Again, this is on both platforms and both have been upgraded to the newest iOS and the app deleted and re-installed.
New Member
#11
Looks like the bug is back. I am now also unable to find any save option after creating or using a previously created tag. The tag page simply allows selection and nothing else. Have to close the app and reopen it but no tags are ever selected or saved. Tried uninstalling and reinstalling the app. No luck. Waiting for an update I suppose.
Community Moderators
#12
Have you tried using the in-app feedback to report the issue?
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
New Member
#13
Same here. I can only add tags from my desktop on Apple devices
New Member
#14
When you're adding a new tag, press return on your keyboard and it will save the new value. You should see the new tag show up before you dismiss the tags screen.
New Member
#15
It’s not working for me either. I can hit “enter” and the tag is selected, but there’s no way to save it. And no matter what I’ve tried, there’s never an option to save, and the selection of a tab never says. Any ideas?
New Member
#16
In some cases the save button is not available and you have to close the app to get out of the add tag function. I can reproduce by selecting a note and then trying to add a tag.
Add tag to note
Add tag to note
No save field
No save field
Community Moderators
#17
aarastas wrote: Thu Jan 25, 2024 7:25 am In some cases the save button is not available and you have to close the app to get out of the add tag function. I can reproduce by selecting a note and then trying to add a tag.
IMG_2670.jpeg
IMG_2669.jpeg
Are you on the latest version of the app – iOS Gospel Library 6.7.3?
Samuel Bradshaw • If you desire to serve God, you are called to the work.