Tech Forum Archive

Security Code?

4 postsstarted by lajackson 1,122 viewsoriginal topic

lajackson
Community Moderators
#1
One of our units was not able to process the deposit yesterday because they were asked to enter a security code. Of course, they do not have one.

They are calling the GSD today, but I was wondering if anyone else has seen this or has any clues.
garystroble
Senior Member
#2
lajackson wrote: Mon Feb 20, 2023 6:52 am One of our units was not able to process the deposit yesterday because they were asked to enter a security code. Of course, they do not have one.

They are calling the GSD today, but I was wondering if anyone else has seen this or has any clues.
That is brand new to me too. Could it possibly have something to do with the second log-in in LCR by the other person doing the batch?
lajackson
Community Moderators
#3
garystroble wrote: Mon Feb 20, 2023 10:58 am
lajackson wrote: Mon Feb 20, 2023 6:52 am One of our units was not able to process the deposit yesterday because they were asked to enter a security code. Of course, they do not have one.

They are calling the GSD today, but I was wondering if anyone else has seen this or has any clues.
That is brand new to me too. Could it possibly have something to do with the second log-in in LCR by the other person doing the batch?
Yes. He is the one who needed it.
russellhltn
Community Administrator
#4
I wonder if the user signed up for two-factor authentication and it needed the code sent to his phone.
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