LCR - finance has been down for quite a while 1/27/23

This is supposed to be planned maintenance, though think it started prior to the announced time. It's now saying page not found. Obviously a down for maintenance notice was not part of the planned outage.

Hope finance is up again before Sunday.

Donations is also down.

Finance appears to be back up now.

And now it's down again. Displaying "error.occurred" and "error.text"

Then, upon refresh:

"Uh oh! We're Sorry ...

It looks like something went wrong which prevented the page you requested from displaying. Sorry for any inconvenience that this may have caused!"

Considering it is already Sunday morning in parts of the Pacific beyond the International Date Line, this bodes very poorly.

And the GSD is currently closed so no support to find out what is happening and when this will be resolved. This on top of the EFT problems from December which appear to be finally fixed, the fiasco of 25 January with the budget sweeps to HQ which the GSD is blaming on a system error in their recording when one calls today and the recording also says they are working to reverse all the sweeps does make one wonder what exactly is going on with finance and January is not even over yet.

I also point out the fact that this Sunday is the last Sunday of the month and some welfare checks for rent will no doubt need to be cut. We have seen this in the recent past with finance woes, and it has also also been in conjunction with the last Sunday of the month. Coincidence or poor planning?

Now finance is up again, but is it trustworthy? Only time and our experiences will tell. Confidence is shaken in IT reliability with these type issues. That is reality.

It's down again. Good luck Pacific and Asia.

garystroble wrote: Sat Jan 28, 2023 11:45 am It's down again. Good luck Pacific and Asia.

Since they're in a different area office, running with a different currency, on a different banking system; it's likely they're on a different financial system.

russellhltn wrote: Sat Jan 28, 2023 1:58 pm

garystroble wrote: Sat Jan 28, 2023 11:45 am It's down again. Good luck Pacific and Asia.

Since they're in a different area office, running with a different currency, on a different banking system; it's likely they're on a different financial system.

Maybe they are even luckier and have different developers too.

Still no LCR?

Not as of now. To clarify, LCR works, but not LCR-finance.

garystroble wrote: Sun Jan 29, 2023 2:00 am Not as of now. To clarify, LCR works, but not LCR-finance.

Someone is having a 'fun" weekend. Clearly something didn't go as planned. I just hope they had a good "plan of retreat".

russellhltn wrote: Sun Jan 29, 2023 2:09 am

garystroble wrote: Sun Jan 29, 2023 2:00 am Not as of now. To clarify, LCR works, but not LCR-finance.

Someone is having a 'fun" weekend. Clearly something didn't go as planned. I just hope they had a good "plan of retreat".

I won't pile on him/her/them even though your previous was the perfect introduction to a joke.

Finance continues to be up and down. But there is light at the end of the tunnel. Hopefully it's not a freight train headed in our direction.

Today is Wednesday and it is down at this time. Assume they have escalated this to the A Team. Or the Brute Squad.

garystroble wrote: Wed Feb 01, 2023 10:24 am Assume they have escalated this to the A Team. Or the Brute Squad.

I think they still let the developer go to lunch each day. I do not know if they rename him when he comes back afterward to work in the afternoon. [grin]

You're kidding yourself if you think that this team does anything but go in and work their regular hours, working through the weekend or off-hours.... not likely!

johnshaw wrote: Wed Feb 01, 2023 4:07 pm You're kidding yourself if you think that this team does anything but go in and work their regular hours, working through the weekend or off-hours.... not likely!

I am personally aware that they do, from time to time, work through a weekend or other off-hours. Most often, though, they are in their own home wards trying to process finances in their callings as clerks and counselors. They use the same systems they are working on to improve during the week.

So I believe your assessment is not quite on target. And I do not normally try to kid myself. At this point in my life I have found it not to be helpful at all.

LCRF is indeed still spotty. Reviewing our Financial Statement has been a journey for me as there were a couple of items I wanted to dig into, and had to try incognito mode and a different browser. I'm not sure either of them was really a solution, but I did finally get enough clarity to finish it up. And truth-be-told, I was definitely tempted to just click through the approvals, and not sit there endlessly waiting for responses to access specific info!