Cuenta LDS

4 postsstarted by valenzuela 1,422 viewsoriginal topic

New Member
#1
ya he intentado por todos los medios recuperar mi cuenta, y no he podido hacerlo, esto debido a que ya no cuento con mi nuemero de telefono ligado a la cuenta. que se podra hacer????
Member
#2
Do you still have access to the email associated with the account? If so, try the third option at https://account.churchofjesuschrist.org/recovery

If that doesn't work, talk to your ward clerk, and they can give you the contact details for the global service center who can help reset your password.
Member
#3
Original English:
I'm just running this through Yandex translate; so, hopefully it makes sense. The ward clerk should be able to add your phone number, or an email address, for that matter. Once you have a known email address that you can check, that should make it easier to recover your account, I'm thinking. You said you tried all the methods, but which ones specifically did you try?

Spanish translation (translated by Yandex):
Solo estoy ejecutando esto a través de Yandex Translate; entonces, espero que tenga sentido. El secretario del barrio debería poder agregar su número de teléfono o una dirección de correo electrónico, para el caso. Una vez que tenga una dirección de correo electrónico conocida que pueda verificar, eso debería facilitar la recuperación de su cuenta, estoy pensando. Dijiste que probaste todos los métodos, pero ¿cuáles probaste específicamente?
Community Moderators
#4
munaish wrote: Mon Dec 12, 2022 11:26 pm I'm just running this through Yandex translate
The Tech Forum uses a Google Translate plug-in for translating. Click the 'G Translate' option in the top right of the page on the Forum breadcrumb bar. This is just below your username. It will translate from another language into the language selected for your computer operating system. The same can be done by another language user to translate your text to their language.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?