wireless printer not seen by computer

New Xerox B235 printer connects to Liahona network, but when I try to add printer MACaddress to Group Policy, computer doesnt find printer. Can add MACaddress manually but still no connection between computer and printer.
Any help appreciated.

I'd assign the printer a fixed IP address. Use the "add a printer" function, "The printer I want isn't listed", "Add a printer using an IP address or hostname".

the printer is not found withits IP address; i.e., I ping the IP address with no response

rrwwff wrote: Thu Dec 08, 2022 9:47 am the printer is not found withits IP address; i.e., I ping the IP address with no response

Not all devices respond to a ping. Try accessing it from a web browser using it's IP as many printers do run a web service.

rrwwff wrote: Wed Dec 07, 2022 5:27 pm New Xerox B235 printer connects to Liahona network, but when I try to add printer MACaddress to Group Policy, computer doesnt find printer. Can add MACaddress manually but still no connection between computer and printer.
Any help appreciated.

Under Select Group Policy:, be sure "Iot" is NOT selected. To see devices on the public network it should be set to "NoSplash".

Group policy was set to no splash and used browser to search for IP address but to no avail. I took printer home and connected it to my home wireless w/o problem so issue is with wireless network at church....

After the printer's connected to Liahona, please print the Network Setup Page.

From the control panel, navigate to: Settings --> Reports --> Network --> Network Setup Page

I'm curious what it shows for the following in the Wireless Section of the report:
IP (IPv4) Address
Net Mask
Gateway
DNS Server

attached wireless report

I'd check on a connected computer to see what the DNS is set to. If the printer is not getting the DNS from the network, that would explain why it's not connecting.

I checked the DNS. That's correct for a meetinghouse, so that's not the issue.

So if you point your browser to http://192.168.111.37, what do you get?

One thing I do notice is that the IP is in the dynamic range. So it can change parodically, and may change each time the printer is powered on. There's a possibility it's changed since you printed those pages.

You might consider using CMT to assign it an IP in the static range (the printer can remain in automatic). I don't think it would solve the problem, but at least it would make it reliable when you do get it working.

rrwwff, have you been able to get your printer to work? I just received a text for the same issue.

the printer is still not functional. We've been distracted by the holidays and, most recently, by a tragic death.

I am having the same problem. New Xerox B235 printer is not connecting to the clerk's office computer, laptop or phone. I went through these steps on this forum but no luck.

danielrw wrote: Sun Feb 05, 2023 4:37 pm I am having the same problem. New Xerox B235 printer is not connecting to the clerk's office computer, laptop or phone. I went through these steps on this forum but no luck.

Can you connect to it with a USB cable, then change the IP configuration to DHCP?

Others will help you with the wireless function of this printer (Xerox B235), but I just drove 75 miles down the road to the next closest meetinghouse in my stake and it took me nearly two hours to install this printer using the direct connecting cable from the printer to the computer. In the end, I decided that Windows 10 does not have a printer driver that will work this printer. Or at least I could not find one.

I wound up going to the Xerox site and downloading a printer driver. Then I had to use a Xerox helper app that was at the same site to install the driver because Windows did not seem to be able to do that, either, even with the driver.

If they really fuss and want me to put it on the wireless network, I will take my USB disc player with me next time and use the CD that came with the printer to do all the work. But all in all, it seems to be a very capable scanner/printer that has the same defect most new devices have -- it thinks it knows better than I do what I want to do.