Email Needs Verification fails every time I click Verify

3 postsstarted by ambldsorg 894 viewsoriginal topic

Member
#1
Hello,

When I go to view Account Checkup, there is an information action item
and it seems that my email address needs to be verified.

When I click the Verify button, I get an error that says:
There was an issue processing your request. Please try again later.
The trouble is, it never works "later". I looked at the network traffic
between my browser and the site, and I see that there is an API error
coming back that looks like:

Code:

{
        "success": false,
        "statusCode": 400,
        "errors": [
                {
                        "type": "ValidationError",
                        "severity": "ERROR",
                        "error": "verification.too-many-attempts",
                        "fields": [
                                "email"
                        ],
                        "documentation": "https://account-rest-api.churchofjesuschrist.org/ws/account/v1/documentation/errorCodes.html#459-verificationtoo-many-attempts"
                }
        ],
        "type": "VerificationDto",
        "accountId": "XXXXXXXXXXXXXXXX",
        "field": "email",
        "callerData": "accountCheckup"
}
Aside the so-called "documentation" link in that response doesn't
actually work. The hostname doesn't even exist:

Code:

$ dnsqr a account-rest-api.churchofjesuschrist.org 
1 account-rest-api.churchofjesuschrist.org:
58 bytes, 1+0+0+0 records, response, authoritative, nxdomain
query: 1 account-rest-api.churchofjesuschrist.org
How can I get this resolved?

Thanks.
New Member
#2
I need help to resolve the problem regarding my Church Account email address.

Tarupa Vele
Member
#3
TarupaVele wrote: Fri Nov 25, 2022 2:22 pm I need help to resolve the problem regarding my Church Account email address.

Tarupa Vele
What problem are you having?