Tech Forum Archive

Gear Icon Missing

25 postsstarted by derudrul 10,106 viewsoriginal topic

derudrul
New Member
#1
I can't see the "Gear Icon" for calendar settings and sync options.

I am using a PC and a web browser, logging in to my church account, then selecting the Calendar link the in 9-dot menu at the top right to access the calendar link. Does anyone know where to find the "Gear Icon" or calendar settings?
No Gear Icon.PNG
russellhltn
Community Administrator
#2
It appears the calendar system is still loading data. That most likely affects performance. It may be affecting what you can see.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
jcutright
New Member
#3
I have the same problem there is no gear icon any longer
the help button also does not load any content
I have left the screen site for over an hour and still no icon
this is broken.
mstauff
Member
#4
I think their initial release was a partial release. There are a bunch of missing features like settings (gear icon), agenda view, etc. that are missing for now. I expect they're still being worked on, and should be coming soon (but would have to have someone from the church pipe in as to when)
ryangolding
New Member
#5
Can confirm from other posts in this calendar thread that they will add the administrative and permissions they have mentioned in a later release.
richardgiles
New Member
#6
As well as the gear icon missing my church calendar is no longer syncing to google calendar on either my my PC (windows 11) or mobile phone (android.) As Stake Exec Sec and trying to confirm the 2023 calendar it would be helpful if this was restored sooner rather than later. Is there a timetable for reinstatement?
russellhltn
Community Administrator
#7
richardgiles wrote: Sun Dec 04, 2022 11:18 am Is there a timetable for reinstatement?
No, there isn't. I assume we're talking weeks/months, not years.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
jarishansen
New Member
#8
If the icon is gone, is there a direct URL link we can use to access the admin features? We're trying to get our 2023 events posted and need to edit a couple of the calendars and editors!
caillines
Member
#9
jarishansen wrote: Mon Dec 05, 2022 8:12 am If the icon is gone, is there a direct URL link we can use to access the admin features? We're trying to get our 2023 events posted and need to edit a couple of the calendars and editors!
The admin features haven't been implemented yet (you can see where they WILL be, but trying to go there doesn't work).
You can use the floating feedback tab on the calendar page to request admin changes.
miskin
New Member
#10
I have likewise lost the gear icon. I can no longer print the calendar or sync with my Google calender. It has been great missing out on the meetings up to this point not realizing there was a meeting. ;)
tedhoughton
New Member
#11
I have the same problem. It would be good to get a timeframe for the completion of the update.
lajackson
Community Moderators
#12
tedhoughton wrote: Tue Dec 13, 2022 7:35 pm It would be good to get a timeframe for the completion of the update.
The Church rarely sends out such time estimates, but I think they are working as quickly as possible to restore at least the basic functions we had before.
gshosford
New Member
#13
richardgiles wrote: Sun Dec 04, 2022 11:18 am As well as the gear icon missing my church calendar is no longer syncing to google calendar on either my my PC (windows 11) or mobile phone (android.) As Stake Exec Sec and trying to confirm the 2023 calendar it would be helpful if this was restored sooner rather than later. Is there a timetable for reinstatement?
The calendar has not automatically synched to my (android) mobile device for quite some time. The manual technique I use involves using the Gear (Settings) icon on Member Tools and scrolling down to the bottom of the screen. Press "Refresh Data". After it has refreshed the data go back to the calendar. Press the three vertical dots in the upper right-hand corner. Then press "Refresh." It is tedious, but it does get the job done. It has been that way for months. Someone from the support team told me about using "Refresh Data" in the Member Tools Settings tab. However, as I recall, I have been manually refreshing (synching) my calendar (the three vertical dots) for two years or more. I am open to a better solution.
caillines
Member
#14
gshosford wrote: Wed Dec 14, 2022 7:05 pm
richardgiles wrote: Sun Dec 04, 2022 11:18 am As well as the gear icon missing my church calendar is no longer syncing to google calendar on either my my PC (windows 11) or mobile phone (android.) As Stake Exec Sec and trying to confirm the 2023 calendar it would be helpful if this was restored sooner rather than later. Is there a timetable for reinstatement?
The calendar has not automatically synched to my (android) mobile device for quite some time. The manual technique I use involves using the Gear (Settings) icon on Member Tools and scrolling down to the bottom of the screen. Press "Refresh Data". After it has refreshed the data go back to the calendar. Press the three vertical dots in the upper right-hand corner. Then press "Refresh." It is tedious, but it does get the job done. It has been that way for months. Someone from the support team told me about using "Refresh Data" in the Member Tools Settings tab. However, as I recall, I have been manually refreshing (synching) my calendar (the three vertical dots) for two years or more. I am open to a better solution.
Unfortunately this only helps with the tools app, rather than the .ics style syncing into other calendar systems.
beshiflett
New Member
#15
I am still having this problem of the Gear Icon Missiong on the calendar page. Has it been fixed yet and I missed the fix somehow? I am trying to edit and set up the new calendars for the year 2023. It is hard to do without having access to the settings for the Stake Calendar page.
Any one have any suggestions?
caillines
Member
#16
beshiflett wrote: Sun Jan 01, 2023 12:40 pm I am still having this problem of the Gear Icon Missiong on the calendar page. Has it been fixed yet and I missed the fix somehow? I am trying to edit and set up the new calendars for the year 2023. It is hard to do without having access to the settings for the Stake Calendar page.
Any one have any suggestions?
Hasn't been implemented yet. If you need permissions changed or calendars added/removed, you can use the blue "feedback" tab that is hopefully somewhere along the bottom or right of the calendar page, to make the request and they can change them for you.
Dibb34
New Member
#17
Any update on this that anyone has heard? This has been gone an awful long time which makes managing the calendar for the stake nearly impossible.
jdrandall
New Member
#18
I can't find the Gear Icon either?? Can someone send me the link to the proper page to make sure i am looking for it in the right place?
lajackson
Community Moderators
#19
The gear icon is not yet programmed into Calendar 4.0 and there is nothing anyone here can do to make it happen any sooner than the developers are able to implement it according to the priorities they have been given.

Three posts ago the workaround was mentioned where you can send a note through the feedback tab and they have offered to make changes for you until the program is implemented where you will be able to make changes for yourself.
ssoward
New Member
#20
Looking forward to when this is released in "early 2023" so I can sync with my Google calendar again.
lajackson
Community Moderators
#21
Judging from another post here at the forum, sync has bubbled to the top of the coding projects list.
russellhltn
Community Administrator
#22
lajackson wrote: Tue Jan 31, 2023 1:08 pm Judging from another post here at the forum, sync has bubbled to the top of the coding projects list.
Which surprises me. While I'm sure some people really depend on the sync, I'd think getting control of the rooms and calendars would be a bigger issue.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
lajackson
Community Moderators
#23
russellhltn wrote: Tue Jan 31, 2023 2:25 pm Which surprises me.
I really have no way of knowing, but I think sync is part of the gear icon, and that is where the real effort is bring placed right now, so sync benefits.
russellhltn
Community Administrator
#24
lajackson wrote: Tue Jan 31, 2023 5:06 pm I really have no way of knowing, but I think sync is part of the gear icon, and that is where the real effort is bring placed right now, so sync benefits.
There's a lot of things under the old gear icon. I wouldn't expect them to all come back at once. I'd think it would be more like one menu item at a time.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
unixguy
New Member
#25
lajackson wrote: Sun Jan 08, 2023 9:09 pm
Three posts ago the workaround was mentioned where you can send a note through the feedback tab and they have offered to make changes for you until the program is implemented where you will be able to make changes for yourself.
How long are people generally needing to wait for GS to process the administrative changes? I have a couple of requests in (less than a week old), and I'm curious about the turnaround time.
[apologies if this is a repost; previous question may not have posted due to needing to re-auth]