If your calling allows you to do this, then get the member's full name of record and either their MRN or birth date. Most members can give you their birth date; not so many their MRN.
Go to LCR > Membership > Move Records In. You will need their address to complete the move in process. An alternate method, which many clerks prefer now, is to go to Member Tools > Manage Records > Move Records In and Out, tap In and tap the red dot with right arrow in house link in the bottom right corner.
Contact your unit clerk if you are not in a calling that allows you to move records in.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?